YOUR MISSION

The Personalization pillar at MURAL helps members create a personalized space for collaboration through content discovery, content management, and collaboration insights. We are looking for an Engineering Manager to join our Personalization Platform team within the Personalization pillar. This leader will guide the engineering team to deliver the data models, APIs, and data required for product teams to create delightful, personalized experiences for our members. As the Engineering Manager, you will:

• Lead a successful remote team of software engineers
• Partner closely with your Product Management peers to build and deliver on a team roadmap covering topics such as: crafting feature-specific datasets or pipelines, APIs to deliver that data, algorithms to make personalized recommendations, with machine learning options in the future.
• Ensure the success of software projects through the planning and execution phases within and across your team and broader engineering groups
• Build and develop a diverse and capable team via hiring, coaching, and mentoring engineers

IN THE FIRST MONTH, YOU WILL:

• Build alliances with your engineers, peers, partners, and internal customers
• Establish your personal workflows for handling your various responsibilities
• Understand your engineering team’s workflows, constraints, roles, ceremonies, purpose, and needs from the business
• Begin learning the personalization space, understanding the other teams with the Personalization pillar that are your customers, and learning MURAL's product and capabilities

IN THE FIRST THREE MONTHS, YOU WILL:

• Work with your Product Management partner to understand and refine your strategy, ensure alignment, and understand the team's priorities and roadmaps
• Hold a (virtual) offsite with your team to align on working agreements, strengthen relationships, and articulate the team’s strategy, how it connects to MURAL’s business goals, and how it will translate into day-to-day roadmap items for the team
• Work with your engineers and Product Management partners to identify team processes that are not working and create experiments to iterate on improvements
• Navigate career path planning and identify growth opportunities for engineers to take on projects tailored to skill level and interests
• Recruit, hire, mentor, coach, and hold your engineers accountable to high standards
• Actively manage customer issues, interruptions, and partner expectations

IN THE FIRST SIX MONTHS, YOU WILL:

• Advocate for and celebrate the accomplishments of your engineers through our reviews and promotion recommendation process
• Become conversationally fluent about the high-level architecture and function of your products
• Manage your product’s technical debt, working with your engineers to identify needed engineering investments (risks, architecture, toil) and ensure they’re prioritized into the backlog
• Adopt an iterative and continuous planning approach to balance agility and predictability
• Regularly set measurable stretch goals and challenge your team to reach new heights

YOUR PROFILE

• You have 2+ years of experience directly managing successful software engineering teams as an Engineering Manager
• Your past teams have delivered using modern agile methodologies, shipping high-quality and reliable software in regular, iterative releases
• You have a track record of attracting, developing, and advancing great engineers
• Your teams have delivered cloud-native software, ideally in a high-growth SaaS environment
• You’ve succeeded in managing people from other countries, cultures, and timezones and are comfortable working and managing 100% remotely
• You have an excellent command of English, both written and verbal

Ideally you have...

• Experience with personalization, recommendation engines, or related spaces like machine learning
• Experience managing Engineers who have developed in Node.JS, React, and TypeScript stacks
• Experience working in an exponentially high-growth environment (in terms of employee count, revenue, customer count, etc.)

#LI-Remote #LI-MB1