Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

Zoom is seeking a hands-on, operational security engineer to lead our Product Security Incident Response Team (PSIRT). In this role you will establish, enhance and monitor the processes and metrics that define the day-to-day operations of this program. 

In addition to strong leadership and communication skills, as a player-coach you will need to have deep familiarity with product security incident response and experience implementing tools, techniques and procedures to maintain and enhance the operational effectiveness of PSIRT programs. This role is focused on relationship management and will closely collaborate with many teams across Zoom, vendors, and others externally.

Responsibilities:

• Perform root cause and adjacency analysis of security findings in Java or C++ using source code.

• Day-to-day operational and budget responsibility for Zoom’s PSIRT program and build relationships with stakeholders throughout Zoom.

• Work with peer leaders to formalize Zoom’s PSIRT program processes.

• Ensure all activities related to these programs meet or enhance Zoom’s compliance with internal policies and external regulatory requirements.

• Perform the responsibilities of a PSIRT Incident Commander as appropriate.

• Depending on the candidate, manage a team of PSIRT Engineers.

Requirements:

• Must be a U.S. Person located in the U.S.

• Experience performing source code-enabled security assessments, root cause, and adjacency analysis in Java or C++.

• Experience as an incident commander in a PSIRT.

• Experience authoring effective incident response processes.

• Exceptional verbal and written communication skills necessary to effectively collaborate with peers, and to present and explain highly technical information to stakeholders.

• Must be available for incident response or after-hours meetings with other time zones.

• Chinese speakers preferred.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

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