Software Engineer, Subscriptions

| San Francisco
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Crunchyroll

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more.

Visit our About Us pages for more information about our collection of brands.

About The Team

We are looking for a highly motivated and hardworking technical individual to join us as a software engineer for the Subscriptions team, a group responsible for building and maintaining services for each user's anime and manga benefits. Our subscriptions systems are the entry point for every Crunchyroll user and process millions of subscriptions in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of our users. You will work within a small team to evolve our subscription systems, focus on customer happiness, and solve really difficult scaling and security challenges.

About You:

The ideal candidate has a strong background or interest in security with a desire to grow quickly.

  • Bachelors in Computer Science or equivalent experience
  • 2+ years as a software development engineer
  • Experience with GO, PHP, and AWS
  • Sensitivity toward handling personally identifiable data
Pluses
  • Having integrated with iTunes, Google Play, Roku, or other subscription processors
  • Experience working with microservices architecture
  • Growing the number of Anime viewers globally gets you excited
A Day in the Life of a Subscriptions Engineer

On any given day, you may find yourself doing the following:

  • Working with your team to add, extend or debug subscription features serving millions of users internationally
  • Brainstorming with your lead, engineering manager and/or the team’s product owner to turn large, deeply technical tasks into smaller tractable stories
  • Fleshing out the technical details of how you’d approach implementing user stories, helping to break out tickets into subtasks where you feel is reasonable
  • Review your work with your team’s product owner and with QA to verify and validate your contributions
  • Review the pull requests of other team members, contributing considerations and domain expertise where possible, and paying extra attention to potential software vulnerabilities being inadvertently introduced
  • Rarely, responding to an incident affecting one of our subscription services in production, helping others diagnose what went wrong and following up with long-term solutions
Location: San Francisco

Our headquarters is located in downtown San Francisco, where our group of multi-functional specialists assemble to create experiences for our passionate communities.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.

Benefits: San Francisco Office:
  • Competitive salary
  • “Use What You Need” time away from work policy
  • Medical, dental, vision, STD, LTD, and life insurance
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • On-site gym, showers, yoga, and wellness classes
  • Catered lunch and dinner 4 days per week
  • Skilled, passionate, and fun co-workers
  • Pet friendly environment - pet insurance and dog friendly office

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories through the content they love. Best known as a top streaming service delivering AVOD and SVOD content, Crunchyroll also provides experiences to deepen fan engagement and community through social, events, games, consumer products, content distribution, content creation, and manga publishing. 

Fans have access to the largest collection of licensed anime through Crunchyroll, Anime Digital Network (in partnership with Citel, a subsidiary of Média-Participations), and Anime on Demand video streaming services, translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. Crunchyroll's services also extend to licensing of theatrical, TV, home video, and consumer product rights. 

Fans engage further with events (including owned events Crunchyroll Expo, Anime Awards, Crunchyroll Movie Nights, KAZÉ Movie Nights), consumer products through eCommerce and retail partners (Crunchyroll, KAZÉ, AV Visionen), Crunchyroll Games, KAZÉ Games, and manga (KAZÉ Manga, Crunchyroll Manga app, Crunchyroll Manga Store).

Crunchyroll was founded in 2006 and is headquartered in San Francisco, with offices in Los Angeles, Tokyo, Paris, Chisinau, Lausanne, and Berlin (AV Visionen). VRV (U.S.) and Eye See Movies (Germany) are also Crunchyroll brands.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

  • Embrace Originality - We’ve taken different paths to get here -- but we’re in it together to win in anime 
  • Fuel Passion - Understanding fandom makes us better at what we do
  • Champion Change - We’re agile and see change as an opportunity to lead by example
  • Hustle Intentionally - As fans of our fans, we always want to do more -- but we’re deliberate in our path
  • Elevate Anime - We’re showing the world how special anime is

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Ember.jsFrameworks
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SymfonyFrameworks
    • MariaDBDatabases
    • MemcachedDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeCRM
    • MailChimpEmail
    • SendGridEmail

Location

444 Bush St, San Francisco, CA 94108

An Insider's view of Crunchyroll

What’s the vibe like in the office?

Every day at Crunchyroll is a unique adventure. No project is ever the same. We are always pushing the envelope and testing the limits of what we think is possible. It's both amazing and hugely fulfilling to collaborate with such talented and creative colleagues on initiatives that bring joy, connect our teams, foster learning, promote inclusion

Erika

Head of Learning & Engagement

How do you collaborate with other teams in the company?

I’ve been surrounded by challenging technical problems, opportunities to learn new technologies, and ways of organizing to defeat our obstacles. All the while, I’ve been encouraged by the humility of my peers, their desire for excellence, and their passion for what they do.

Chris

Sr. Director of Engineering

How does the company support your career growth?

Crunchyroll has turbocharged my career path. Here, I'm always encouraged to think creatively and to innovate, which I'm able to do, thanks to the incredibly talented people I work with from around the world.

Added bonus? The product is super fun — anime!

Julia

Head of Marketing

How has your career grown since starting at the company?

I experienced tremendous growth at this company for the past half-decade. From my perspective, communication between teams and departments is only getting better.

Maria

Staff Security & Compliance Engineer

What are Crunchyroll Perks + Benefits

Culture
Volunteer in local community
Crunchyroll encourages and facilitates all forms of local community volunteering including Techbridge Girls in the Bay Area, Cat Town - Oakland, Baby2Baby, and A Sense of Home.
Partners with Nonprofits
Crunchyroll has partnered with numerous US-based STEAM organizations including Ryman Arts & The Barcid Foundation, as well as The Inter College Animation Festival and Amusement Media Academy in Japan.
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available

Additional Perks + Benefits

Free premium access to Crunchyroll & Warner Brothers Digital Library

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