Payroll Operations Associate
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
Rippling is the first way for businesses to manage their HR & IT — from payroll and benefits, to employee computers and apps — all in one, modern system.
In just 90-seconds, a company can set up (or disable) an employee’s payroll, health insurance, work computer, and third-party apps, like Gmail, Microsoft Office, and Slack. It’s the only platform that truly unifies every employee system, and automates all of the administrative work.
Rippling is headquartered in San Francisco and has raised over $200M from top-tier investors, including Founders Fund, Greenoaks Capital, Coatue Management, Kleiner Perkins, and YCombinator.
About The Role
Payroll Operations purpose is to provide the best customer service while resolving the most pressing payroll notices that a client could receive. This is their “fire” and we are on the front line making sure we resolve these incidents with the best care we can provide.
As Payroll Operations Associate at Rippling you will be a scrappy problem solver. You will help identify what triggered these notices through researching our internal systems and working closely with tax agencies to reach the best outcome for our customers.
Additionally, these notices present an opportunity to identify gaps within our system to resolve. You will have opportunities to identify these gaps and work cross functionally with our Payroll Engineering team to identify the best resolution to prevent similar cases in the future.
This is an amazing opportunity to get in at the ground level and really focus on our clients while being a primary voice in growing a department.
What You'll Do:
- Provide first class service to our clients.
- Resolve notices for our clients.
- Work with Federal/State agencies on behalf of our clients.
- Identifying and reporting System and/or process gaps that will result in a decrease of notices.
- Work cross functionally with Payroll Engineering.
- Updating internal systems
- Payroll Compliance
- Documenting process and team building
- 1-2 years of experience working cross functionally with agencies to resolve notices
- Experience with manually creating original and amended returns
- Experience with tax reconciliation
- Understanding of Payroll Payments and Filings
- Great at problem-solving with a keen eye for details
- Impeccably organized and able to improve processes
- Stellar written and verbal communication skills
- Flexibility with changing job duties and responsibilities
- Excellent at time management and prioritizing tasks
#LI-remote
If you don’t necessarily meet all of the requirements listed here, we still encourage you to apply because skills can be used in lots of different ways, your life experience is equally important sometimes.
Rippling is an equal opportunity employer.
Even if you don’t meet all of the requirements listed here, we still encourage you to apply. Skills can be used in lots of different ways and your life and professional experience may be relevant beyond what a list of requirements will capture.
Rippling is an equal opportunity employer.