Sr. Director, Merchant Pricing at Affirm

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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We’re looking for intelligent, driven professionals to lead the Merchant Pricing team. Merchant Pricing is responsible for enabling efficient value exchange between merchants and consumers through innovative and strategic pricing solutions and building best practices.

In this role, you will own Affirm’s merchant base and help achieve profitability targets while managing risk and will collaborate with our Credit, Product, Engineering, Applied Machine Learning, Commercial, Finance and Capital Markets teams! The ideal candidate will have strong analytical and problem-solving skills with solid knowledge of analytical tools, as well as interpersonal skills to work cross-functionally and drive forward recommendations. The role will report directly to the SVP Finance and will have substantial leadership exposure across a 12 person team. We are eager to meet driven candidates who crave impact, thrive in ambiguity, and want to experience a well-funded start-up in hyper-growth.

What you'll do

  • Hire, coach and scale a high performing pricing team to meet the demands and growth of the company
  • Define mission and vision for the team; own all pricing and profitability initiatives working with cross-functional teams to drive user growth, generate revenue and improve margins.
  • Own the strategy for both quantitative and qualitative data to develop competitive pricing strategies for both new and existing products as well as new markets.
  • Identify areas to drive product monetization; understand the trade-off between price, volume, risk, and develop strategies to maximize user growth and CLTV
  • Lead cross-functional teams to price merchants and strategic partners.
  • Own Go-to-Market merchant pricing strategies for different verticals, products, and platforms
  • Own roadmap of pricing optimization and monitoring infrastructure; and leverage this infrastructure, to assess, define, and scale pricing opportunities for different verticals
  • Leverage automation and models to streamline merchant pricing processes

What we look for

  • 12+ years of experience in an analytically-driven strategy role (management consulting, finance, analytics, credit, etc.)
  • 3+ years of strategic pricing experience with planning and delivery in both a direct and channel-sales centric environment
  • 3+ years of management experience and growing high performing teams
  • Proactive leader who can seek out new opportunities, drive projects, navigate ambiguity and develop creative solutions with minimal guidance
  • Strong working knowledge of analytical tools, such as SQL and Python
  • Ability to collaborate and influence across different teams in the organization
  • Experience in producing BI reports, such as Looker and Tableau is a plus
  • Strong Communication - ability to present, recommend, and influence senior leaders through data, insight and persuasion particularly related to product go-to-market strategies
  • Personal Drive - willingness and desire to go the extra mile in uncovering and solving difficult business problems, even when it lies outside traditional boundaries
  • Team Player - willingness and desire to be part of a strong team and contribute to a strong culture within and across organizations
  • Intelligence + Humility. Hubris is the fastest way to blow up a bank!
  • Grit. Lots of grit. You’ll wear 7 hats and not love all of them
 
Location
 
We’re excited to announce that Affirm is now a remote-first company! This role can be located anywhere in the U.S. and Canada (with the exception of Quebec). Remote based employees may occasionally travel to an Affirm office for meetings or team building events. Our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.
 
Please note that visa sponsorship is not available for this position.
 
Check out our remote-first approach to learn more about the new ways we work.
 
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
 
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our D&I program here and our progress thus far in our 2019 D&I report.
 
We also believe “It’s On Us” to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
 
We will consider for employment qualified applicants with arrest and conviction records in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking "Submit Application," I acknowledge that I have read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
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Technology we use

  • Engineering
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages

Location

Affirm's office is located in San Francisco's Financial District with close access to great coffee, restaurants, and bars.

What are Affirm Perks + Benefits

Affirm Benefits Overview

We’re excited to announce that Affirm is now a remote-first company! The majority of our roles can be accomplished anywhere in the U.S. and Canada (with the exception of Quebec). While most Affirmers will have the option to choose a remote-first accommodation, our offices in San Francisco, New York City, Pittsburgh, Chicago, and Salt Lake City will remain operational and accessible for anyone to use on a voluntary basis.

For this new way of working, we’re thrilled to introduce a dynamic and competitive compensation model and total rewards package that complements our remote-first work style. Affirm’s 2021 benefits will allow flexibility for Affirmers to customize their experience by selecting benefits based on their individual needs and preferences to be successful from almost anywhere -- continuing to lean into our value of “People Come First”.

Culture
Volunteer in local community
Partners with Nonprofits
Affirm Cares is a 501(C)3 employee foundation dedicated to supporting nonprofit causes in our communities.
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity and Inclusion Council is comprised of Affirmers from across all organizations and levels working together to build towards a more diverse and inclusive workforce.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Affirm supports paid parental leave for periods of disability and for baby bonding.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Affirm provides leaves of absences for eligible employees under the federal Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA).
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend

Additional Perks + Benefits

Check out Affirm's 2020 DEI Report here: http://bit.ly/affirmdei2020

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