Employee Experience Manager at Discord

| San Francisco
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The Employee Experience Manager provides an experience to all the employees of Discord from the moment they join us through their entire employee journey. You will help cultivate a culture that strengthens our employee experiences throughout the organization. It's an exciting time to join this team as we build the infrastructure and foundation of Employee Experience to meet a growing, geographically distributed workforce. Reporting to our Chief People Officer, you will be part of the People & Talent team whose mission is to cultivate a remarkable workplace where people are motivated and inspired to do great work.What you'll be doing
  • Design programs: Design, iterate, and launch programs by identifying needs, securing resources, and prioritizing work. This will include project planning and execution, communication, and coordination
    • Creation and project management of Game Nights and parties
    • Evolution and leadership of Discord's Anniversary program
    • Manage employee recognition program
    • Memorialize ongoing moments of celebration through in-person, remote and surprise box experiences
  • Design and run experiences that cultivate a vibrant and diverse workplace environment that attracts and retains talent
  • Be an internal ambassador for our culture and core values and build a genuine connection across all employees
  • Use data and analytics to assess the effectiveness of employee experience programs and provide recommendations to improve future strategies
  • Implement leading practices to position Discord as a recognizable employer of choice through employer awards and review sites
  • Work with internal partners in Brand, Community, People, Workplace and Communications
  • Partner with Social Justice squad and Employee Resource Groups to identify and program moments of education, support and celebration.
  • Bring best practice expertise and ideas to strengthen and improve employee programs
  • In partnership with our Head of Inclusion and Diversity lead, provide support to our Employee Resource Groups
What you should have
  • 5+ years of experience developing employee experience programs, preferably in a fast-paced, high-growth technology environment
  • You have strong written, verbal, and interpersonal communication skills
  • Experience managing culture and employee experience for a hybrid workforce, delivering creative solutions to engage a distributed workforce
  • Create a story that informs the employee experiences you design, and the details that turn the plan into reality.
  • Experience excelling in an environment where tactical and strategic activities operate in parallel, implementing ideas from ideation to measurement/evaluation
  • Well-developed planning and organizational skills, and flourish in an environment where you work on multiple projects simultaneously
  • Experience supporting a diverse global organization, with insight and sensitivity to cultural influences
Bonus Points
  • People are your obsession. You are creative, strategic, and have a passion for delivering meaningful, memorable experiences
  • You thrive on challenging the status quo, re-imagining the employee experience, and unlocking endless possibilities
  • You have a knack for being in tune with the employee sentiment and vibe. You are intuitive, empathetic, and lead with compassion and courage
Benefits and Perks
  • Medical insurance including Health, Dental, Vision 
  • 18 paid holidays 
  • Unlimited sick days 
  • Parental Leave and fertility benefits 
  • Supported-employee clubs and Employee Resource Groups 
  • Commuter Contributions of $270 a month (pretax) 
  • Daily lunches and unlimited snacks 
  • Monthly gym and fitness stipend 
About Us

Friends, coworkers, gamers, nerds, moms, dads, engineers, designers, marketers, support. Originally, we created Discord to help people come together around games. It's been amazing to watch it grow into what it is today - a place where millions of diverse communities exist and people connect with old friends and new. Diversity and inclusiveness are a critical part of how we get to what's next. We believe that with diversity comes a better product, better decisions, and a better work environment. As we continue to grow, our values keep us dedicated to building a company that is representative of the world we live and play in.

Discord is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.

 

#LI-DS1

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ReactLibraries
    • React NativeLibraries
    • React NativeFrameworks

Location

San Francisco's Potrero Hill is centrally located allowing access to great restaurants, bars, and neighborhoods both in the city and around the Bay.

What are Discord Perks + Benefits

Discord Benefits Overview

We think it is important to always be taking care of our team so here are a few of the perks and benefits we offer:
- Medical insurance including Health, Dental, Vision
- Parental Leave and fertility benefits
- Transgender benefits
- Sponsored Employee Resource Groups and Special Interest Clubs
- Daily lunches and unlimited snacks
- Monthly gym and fitness stipend
- Commuter Contributions of $270 a month (pre-tax)

Discord is an equal opportunity employer committed to promoting an inclusive work environment free of discrimination and harassment. We value diversity, inclusion, and aim to provide a sense of belonging for everyone.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
We have recently kicked off required unconscious bias training for the entire company in addition to deeper hiring manager and interview training.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive unlimited sick days.
Perks & Discounts
Casual Dress
Commuter Benefits
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
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