Associate Manager, Data Specialist

Employer Provided Salary: 80,000-92,500 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Us:

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Wakefield, Massachusetts with offices across the United States, Europe, and Asia.

Position Overview:

The Associate Manager, Data Specialist will be a player-coach role, focusing on guiding a team of direct reports and performing and overseeing data management tasks related to data services such as data transfers and audit extracts. This role involves independently executing data transfers based on specifications and managing audit extract processes, while ensuring data integrity, with minimal supervision. Interaction with internal study teams, functional groups, and external end users will be necessary to maintain data integrity and support data integration efforts.


  • Supervise and mentor direct reports, providing support, training, and development opportunities.
  • Assume responsibility for team performance and adherence to SLAs.
  • Manage data-related processes and procedures, such as data changes, verifications, data transfers, extracts, etc.
  • Review and assess specifications for clarity, completeness, and impact.
  • Draft and execute quality SQL scripts.
  • Act as a contact for management regarding critical issues and special client considerations.
  • Assist management in overall Data Management activities.
  • Collaborate with Client Services and customers to ensure outputs align with original requests.
  • Maintain in-depth knowledge of study functionality to ensure data integrity.
  • Participate in conference calls and meetings with external teams as needed.
  • Manage and continuously update Data Management best practices.
  • Perform other duties as required, including weekend and holiday coverage as needed.


  • Bachelor's degree or equivalent and/or appropriate experience


  • 4 + years of relevant experience with SQL data management, preferably in the clinical trials industry.
  • 2 + years of direct line management experience.
  • Proven experience and expertise in SQL scripts, as well as creating complex queries and stored procedures.
  • Advanced MS Excel expertise; SAS is a plus.
  • Previous experience working in a fast-paced, entrepreneurial environment preferred.
  • Advanced knowledge of Microsoft Office applications (Outlook, Word, Excel, Visio, PowerPoint) and SQL.


  • Proven leadership and mentoring skills.
  • Ability to set individual and team goals, and to follow through to achieve goals.
  • Proven ability to handle multiple tasks in a deadline-oriented production environment.
  • Ability to identify and solve technical problems, and make decisions independently.
  • Strong interpersonal skills with the ability to work effectively with a wide variety of professionals, both internal and external.
  • Strong collaboration skills.
  • Proactive team player enthusiastic with high work ethics.
  • Strong attention to detail and quality.
  • Excellent organizational and time management skills.
  • Excellent communication skills.

Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume.

Endpoint Clinical is an equal opportunities employer AA/M/F/Veteran/Disability.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • dotnetLanguages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • Angular.JSFrameworks
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    • Microsoft SQL ServerDatabases
    • Microsoft AzureServices
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    • LinkedIn SalesNavigatorCRM
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    • Microsoft TeamsCollaboration


Nestled in the heart of San Francisco, 2 Embarcadero Center boasts a vibrant neighborhood characterized by iconic landmarks, diverse dining options, and a dynamic urban atmosphere. Public transit options are available!

An Insider's view of Endpoint Clinical, Inc.

What are some social events your company does?

Along with quarterly massages, we got to enjoy each others' company, while learning about different cultural events such as Hanukkah and Lunar New Year through shared experiences and delicious foods. Since then, our teams have worked hard to encourage mental health and wellness, as well as physical health and wellness during quarantine.


Project Manager

How do you collaborate with other teams in the company?

Part of my job as Desktop Support is to communicate with our employees frequently. We use several different methods to accomplish this. We utilize a ticketing system, MS Teams, and Go To Assist for the communications with both our office-based or remote employees. The tools we use make it easy to troubleshoot & resolve technical issues.


Desktop Support Technician

How do you make yourself accessible to the rest of the team?

A key goal is ensuring my team is effective. We’re all essential to delivering success for our clients. I leverage the tools Endpoint provides for communication and collaboration – calls, video chats, and even in-office meetings when we can – as well as asynchronous communication methods for the global team.


Sr. Director of IT

How would you describe the company’s work-life balance?

We move fast and keep busy. It helps to be part of a company that prepares and cares for its people. We do that. Unlimited vacation is part of our package for FTEs, and we use multiple wellness opportunities – from meditation to supportive circles and safe space groups, to invest in personal development.


Learning & Development - Director Operations

What are Endpoint Clinical, Inc. Perks + Benefits

Endpoint Clinical, Inc. Benefits Overview

Endpoint offers a few different benefit plan options for our employees to choose from. We also have a generous Time Off Policy, matching 401(k), and a 529 Plan!

Volunteer in local community
Open office floor plan
Employee-led culture committees
Flexible work schedule
Remote work program
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Virtual Yoga
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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