About us:

Grand Rounds is a new kind of healthcare company. Founded in 2011, the company is on a mission to raise the standard of healthcare for everyone, everywhere. The Grand Rounds team goes above and beyond to connect and guide people to the highest quality healthcare available for themselves and their loved ones. Grand Rounds creates products and services that give people the best possible healthcare experience. Named a 2019 Best Place to Work by Glassdoor and Rock Health’s 2018 Fastest Growing Company, Grand Rounds works with inspiring employers and doctors to empower them to be the change agents we need to make our shared vision a reality.

As Grand Rounds grows and continues enhancing its product offerings, maintaining operational excellence necessitates high visibility into future demand for its services. The Demand Planner will play a critical role in enabling the company to scale by building robust operational forecasts that incorporate historical data and business insights for Grand Rounds’ existing and new product lines. The position will conduct sophisticated scenario analyses in support of exec-level decisions that have broad impacts across the entire organization. This role is a strong fit for candidates who enjoy the challenge of solving complex problems with data-driven approaches at a fast-paced / dynamic company with an ambitious mission to raise the standard of healthcare for everyone, everywhere.

Responsibilities

• Build statistical models for weekly volume forecasts for existing and new products based on historical trends and expected demand drivers
• Analyze and report on historical trends and key forecast variance drivers versus plan to provide actionable recommendations / course corrections to business teams
• Utilize statistical techniques and business insights to identify key demand drivers and create cohorting analyses to share findings
• Perform sophisticated scenario analyses to support executive-level decision making
• Partner with teams such as Go-to-Market, Customer Success, Marketing, and Product to acquire deep understanding of sales pipeline, seasonality, marketing calendars, and product release calendars before translating these business inputs into the demand plan
• Partner with Workforce Planning to support capacity planning strategies
• Partner with Systems to help develop internal tools to make demand planning models sustainable and scalable
• Conduct external benchmarking of market trends to be incorporated into demand plan

Qualifications

• 3+ years of experience in a demand planning/operational forecasting role, financial experience preferred
• Demonstrated understanding of demand planning practices and procedures
• Enjoys complex problem solving and can employ both quantitative and qualitative information to identify patterns and discover new insights about our business
• Works well in a dynamic, fast-paced environment managing competing priorities with ambiguous data points
• Highly collaborative and comfortable working with a wide range of stakeholders
• Highly organized / detail-oriented with a strong business acumen
• Strong mathematical / statistical knowledge and experience with common data software such as Excel, Google Sheets, SQL and Looker
• Bachelor’s degree in Business, Statistics, Operations, or other relevant fields

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Grand Rounds is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Grand Rounds considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.