Senior Communications Manager

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About Opendoor:

Are you intrigued by the thought of disrupting a trillion dollar industry through technology? At Opendoor, we’re on a mission to make it simple to buy and sell homes. The traditional process is broken, with an average home taking over 90 days to sell and costing thousands of dollars. We empower everyone with the freedom to move by making buying and selling a home stress-free and instant. We’ve built an exceptional team, seen strong growth, served over 85,000 customers and recently went public! The coming years present a tremendous opportunity for innovation as we explore new frontiers and scale nationwide.

Opendoor is seeking an experienced Senior Communications Manager to join our growing communications team. This person will play a critical role in helping Opendoor educate consumers, promote our leadership and support our ambitious growth within our markets. We are seeking a teammate who can effectively develop and manage local and consumer communications programs, tell our story to the media and other audiences and drive thought leadership. This position is remote friendly.

Your responsibilities will include:

  • Developing and drive local and consumer communications programs in Opendoor markets. 
  • Coaching and preparing city General Managers and other key spokespeople for press meetings and speaking events. 
  • Driving the strategies and tactics for new market launches from start-to-finish.
  • Regularly spotting local trends and monitoring for emerging or active issues relevant to Opendoor.
  • Executing thought leadership efforts that promote our leadership in the industry
  • Amplifying Opendoor coverage through strong relationships with reporters and influencers
  • Developing thoughtful, well-written communications assets (blog posts, press releases, bylines, etc.)
  • Maintaining knowledge of the residential real estate industry, housing markets and other core areas of relevance.
  • Measuring and reporting program results and business impact.
  • Working with our PR agency to coordinate communications efforts.

We’re looking for teammates who have:

  • A bachelor’s degree and minimum 8+ years of communications experience in-house or in an agency
  • An ability to thrive in a fast-paced environment
  • A results-oriented mindset and is a self-starter with strong follow-through
  • Creativity, are curious and motivated
  • Strong local media relationships and an ability to convert relationships into coverage
  • Excellent written communication skills and the ability to turn complex messages into press-friendly language 

More About Us

Want to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.

We Offer the Following Benefits and Perks:

- Your choice of coverage for medical, dental, and vision (optional for dependents)

- Flexible vacation policy

- Commuter benefit

- Generous parental leave

- Paid time off to volunteer

Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.

Opendoor values Openness

Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • PostgreSQLDatabases
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS

Location

San Francisco, CA

An Insider's view of Opendoor

What's the biggest problem your team is solving?

My team works with our sales and support operators. We manage our multiple telephony platforms, including our call center software. Last year, we replaced our old call center vendor solution with a new custom-built telephony platform. Building the unique features each team has been one of our central challenges for much of the past year.

Maggie

Sr. Software Engineer

How has your career grown since starting at the company?

I started at Opendoor as an intern, responsible for small improvements to our home valuation model’s accuracy. Now, I am one of the leaders on our team - I’m responsible for setting team vision, overseeing systems design for other IC’s, and leading P0 initiatives such as a pricing workflow overhaul that we launched after COVID-19.

Daniel

Software Engineer

How do you empower your team to be more creative?

Analytical problem solving requires creativity too. I always encourage my team to consider all the tradeoffs between different options - what if you need to solve the problem in 1 day? How about 6 months? How about unlimited compute resources? We often come up with more creative and better solutions when we intentionally consider all options.

Sherry

Data Science Manager

What are Opendoor Perks + Benefits

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Lunch and learns

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