Senior Solutions Consultant- Health Payers
About Carrot:
Carrot Fertility is the leading global fertility benefits provider for employers built to make fertility care and family-forming affordable and accessible for everyone who wants or needs it. Companies use Carrot to customize a fertility benefit that provides employees financial, medical, and emotional support as they pursue parenthood, reducing healthcare costs and resulting in better clinical outcomes.
The role:
Carrot is seeking a Senior Solutions Consultant - Health Payer who will be a key deal strategist responsible for the following core functions for Health Payer opportunities: 1) facilitating discovery in support of strategic solutioning for product fit and goal alignment; 2) tailoring and strengthening RFP responses; 3) applying product, market, and competitive knowledge in live meeting support and written communication with customers and prospects; and 4) delivering an engaging product demonstration.
Additionally, the Senior Solutions Consultant will provide key deal and market insights with GTM leadership and the Product Marketing team, helping to shape our products, packaging, and the way we message our solution broadly.
In your first 30 days:
- Onboard with the Carrot team through general and GTM-specific training.
- Shadow other Solutions Consultants.
- Complete Solutions Consulting onboarding certification program to ensure mastery of the foundational pillars including solution overview, product demonstration, impact reporting, and a deep understanding of our differentiated approach to evaluating physician quality.
- Begin supporting field reps on current sales opportunities.
In Your First 60 Days:
- Develop a strong internal network.
- Begin applying knowledge honed in certification program to opportunities.
- Share feedback on our messaging approach and how it’s landing (we want your ideas and perspective)
- Engage with Product / Engineering teams to share market feedback, understand product roadmap, provide input
- Engage with Product Marketing to provide input on packaging, market competitiveness, future priorities
- Engage with Customer Insights & Analytics team to discuss opportunities, market expectations, and future opportunities
In Your First 90 Days:
- Support larger and increasingly more complex sales opportunities, including jumbo and marquee deals (and upsells).
The team:
The mission of the Solutions Consulting team is to drive win rates by partnering with the Go-To-Market team as strategists who contextualize solutions to meet customers’ business needs. We do this through direct involvement in high-potential opportunities and through the dissemination of best practices.
In less formal terms, the Solutions Consulting team is a small, highly focused team of seasoned professionals who are trusted advisors to team members in sales, customer success, strategic alliances, and product marketing. With a birds-eye-view across many customers and pursuits, the Solutions Consultants identify, apply, and share best practices with their colleagues.
Qualifications:
- 10+ years of customer-facing experience in health and benefits
- Deep knowledge of the inner workings of health payers and their internal functions including Medical/Case and Utilization Management, Sales, Claims, Product and Technology.
- Experience supporting sales of similar size and scope to Carrots target opportunities.
- Experience in a high growth, fast changing environment.
- Strong communication skills, both written and verbal, with the ability to convey complex information and messages to a broad and diverse audience.
- Strong interpersonal skills with the ability to work independently and within a team environment.
- Ability to travel (travel amount TBD; currently zero due to COVID-19)
- Bachelor’s degree required; advanced degree preferred.
Why Carrot?
Founded in 2016, CB Insights recognized Carrot as one of the world's most promising private digital health companies. In 2020, Carrot was named to Fast Company’s World Changing Ideas awards program, which recognizes companies that are tackling society's biggest problems, and Carrot was named to Fierce Healthcare’s Fierce 15 List of 2021 which recognizes the most promising healthcare companies in the industry. Carrot supports 250+ companies in more than 60 countries across North America, Asia, Europe, South America, and the Middle East.