Network Administrator

| San Francisco, CA, USA | Hybrid
Employer Provided Salary: 90,000-120,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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About Us:

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Wakefield, Massachusetts with offices across the United States, Europe, and Asia.

Position Overview:

Reporting to the Manager, IT Operations, the Network Administrator serves as a key member of the IT organization and plays an instrumental role in managing Endpoint Clinical’s network environment. The Network Administrator is responsible for ongoing expansion, maintenance, and support of the IT infrastructure, including networks, routers, firewalls, servers, storage, and applications. This person will drive initiatives to ensure reliability and actively contribute to the development of future-state strategies and roadmaps. This role will be required to be on-site in San Francisco.

*Please note, this role must be located in/near the San Francisco area, reporting into the office at a minimum 4 days per week.


  • Implement technologies and processes to increase reliability, simplicity, cost-effectiveness, recoverability, and overall effectiveness of the LAN and supporting systems. 
  • Architect, design, deploy, and maintain scalable, secure, and highly available workloads spanning multiple clouds, including Azure, AWS, and on-premises infrastructures. 
  • Respond to and resolve network outages and connectivity issues promptly to minimize downtime.
  • Network administration: configuring and managing the availability and reliability of the network; from subnets, VLANs, firewalls, routers, ACLs, SNMP, load balancers, routing tables, and network security groups.
  • Create and maintain documentation as it relates to network configurations, network mapping, processes, and service records.
  • Troubleshoot and maintain network from endpoint-to-endpoint and across multiple networking appliances: Cisco IOS/ASA, LAN Catalyst/Nexus switches, and ISPs.
  • Manage multiple firewalls in multiple sites: onsite, colocation, and cloud.
  • Lead the creation of installation and operation documentation for non-technical business owners.
  • Management of SSL certificates, SSH keys, and other encryption-related tasks.
  • Adjust hardware and software to optimize network performance and functionality while administering network security to ensure compliance with information security standards and best practices.
  • Assist in the research, recommendation, and implementation of various technology platforms.
  • Install, configure, and support network equipment including routers, switches, DNS, DHCP, direct-connection, SD-WAN, and P2S connections.
  • Participate in a 24/7 on-call rotation.
  • Perform other duties as assigned.


  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Related equivalent work experience may be considered in lieu of education.
  • Certifications, such as CCNA or CCNP, preferred


  • 3-5 years in a Systems, Network, or Cloud Administration role in a hybrid infrastructure. 
  • 3+ years of hands-on Cisco network administration (ASA, site-to-site VPN, Catalyst switches).
  • Experience in Design/Architecture of Business Continuity Planning (BCP) and Disaster Recovery (DR).
  • Possess in-depth knowledge of TCP/IP, Switching, Routing, LAN/WAN/vLAN, DNS, DHCP, and VPN.
  • Monitor network performance and troubleshoot problems with tools such as Zabbix, CloudWatch, Azure Monitor, and Splunk.
  • Minimum Operating System Experience: Windows Server 2012
  • Previous experience working in a fast-paced environment preferred. 


  • Effective oral and technical written communication skills to communicate information to others as well as to present information in front of groups.
  • Must possess the ability to lift, carry, push, and pull materials and objects weighing up to 50 pounds, or heavier weights with the use of proper equipment.
  • Knowledge of at least one scripting language (Bash, PERL, Batch).
  • Strong attention to detail.
  • Excellent organizational and time management skills.
  • Ability to work in a team and independently.

Endpoint Clinical does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Endpoint Clinical will be considered Endpoint Clinical property, and Endpoint Clinical will not pay a fee should it hire the subject of any unsolicited resume.

Endpoint Clinical is an equal opportunities employer AA/M/F/Veteran/Disability.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.

#LI-MT #LI-Onsite

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Nestled in the heart of San Francisco, 2 Embarcadero Center boasts a vibrant neighborhood characterized by iconic landmarks, diverse dining options, and a dynamic urban atmosphere. Public transit options are available!

An Insider's view of Endpoint Clinical, Inc.

What are some social events your company does?

Along with quarterly massages, we got to enjoy each others' company, while learning about different cultural events such as Hanukkah and Lunar New Year through shared experiences and delicious foods. Since then, our teams have worked hard to encourage mental health and wellness, as well as physical health and wellness during quarantine.


Project Manager

How do you collaborate with other teams in the company?

Part of my job as Desktop Support is to communicate with our employees frequently. We use several different methods to accomplish this. We utilize a ticketing system, MS Teams, and Go To Assist for the communications with both our office-based or remote employees. The tools we use make it easy to troubleshoot & resolve technical issues.


Desktop Support Technician

How do you make yourself accessible to the rest of the team?

A key goal is ensuring my team is effective. We’re all essential to delivering success for our clients. I leverage the tools Endpoint provides for communication and collaboration – calls, video chats, and even in-office meetings when we can – as well as asynchronous communication methods for the global team.


Sr. Director of IT

How would you describe the company’s work-life balance?

We move fast and keep busy. It helps to be part of a company that prepares and cares for its people. We do that. Unlimited vacation is part of our package for FTEs, and we use multiple wellness opportunities – from meditation to supportive circles and safe space groups, to invest in personal development.


Learning & Development - Director Operations

What are Endpoint Clinical, Inc. Perks + Benefits

Endpoint Clinical, Inc. Benefits Overview

Endpoint offers a few different benefit plan options for our employees to choose from. We also have a generous Time Off Policy, matching 401(k), and a 529 Plan!

Volunteer in local community
Open office floor plan
Employee-led culture committees
Flexible work schedule
Remote work program
Highly diverse management team
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Virtual Yoga
Financial & Retirement
401(K) matching
Performance bonus
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid holidays
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Professional Development
Job training & conferences
Promote from within
Continuing education available during work hours
Online course subscriptions available
Paid industry certifications

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