Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun).

While we have some generous benefits, like weekly virtual fitness and yoga classes, daily catered lunch (when we are in the office), and paid time off to volunteer, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding.

The Role:

As our first Change Management Team Lead you will champion making change management a basic skill at Meraki. You will help our employees and customers feel empowered to adopt new ways of working when new technologies, systems, and processes are implemented. As Meraki grows, you will develop and deliver change strategies to help teams navigate periods of transformation. Additionally, you will be a partner to the project delivery teams within Business Operations and develop cross-functional relationships within the company to offer your team's services for large scale roll-outs.

You are a leader that wants to mentor your team members and work with them on their professional goals. You will help them build effective communication and project management skills. Together, you and your team will be continuously learning and implementing different strategies that best suit the need and culture.

We are counting on you to set direction, build momentum, and manage the ambiguity that comes with change.

Primary Responsibilities

• Lead development of change management methodology for the organization
• Build an evolving change management process that adapts to Meraki's culture and needs
• Coordinate and supervise change programs and plans
• Drive partner engagement, organizational assessment, impact analysis, and communication and training plans
• Establish framework for adoption and measurement
• Partner with project and business leads on large scale project or organizational change roll-out
• Manage a small team, helping them load balance, grow and succeed
• Build credible and meaningful relationships across the organization

Requirements

• 3-7 years of proven experience in change management, within a consulting company or medium to large organization
• Experience in both project based change management
• Comfortable managing ambiguity and changes in direction and priorities
• Solid understanding of change management principles and methodologies
• Understanding of how new systems, processes, and tools can impact people and their work
• Excellent written and verbal communication skills

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.