Top Operations Jobs in San Francisco Bay Area, CA

Own mobile in-app integration onboarding and health, resolve complex technical escalations across platforms, APIs, reporting systems, and SDKs, and use SQL, Excel, and AI tools to analyze data, automate workflows, identify recurring issues, and improve operational efficiency. Partner cross-functionally with Account Management, Product, and Engineering while communicating root causes and driving resolutions.

Lead Hebbia’s business operations as a team of one, overseeing board preparation, company planning, pricing and consumption economics, GTM analytics, and resource allocation. Build financial and customer-unit-economic analyses, guide pricing and deal decisions, coordinate planning and QBRs, and turn executive recommendations into operating changes. Partner closely with Finance, Product, Engineering, Sales, and Marketing while influencing strategic investments, margins, headcount, and commercial policies.

Leads teller-line operations, risk controls, scheduling, customer service, issue resolution, compliance, and team performance for a Wells Fargo branch. Coaches and develops employees, allocates resources, supports hiring, manages customer concerns, and refers eligible customers to loan-originator specialists. The role requires Saturday availability, adherence to banking regulations and CFPB loan-originator requirements, and direct customer interaction.

Build and scale Gusto’s Growth operations function by identifying high-leverage opportunities, applying attribution, LTV, and experimentation rigor, and creating shared planning and prioritization mechanisms across Growth, Product, and GTM. Serve as a strategic advisor to leadership, automate operating workflows with AI, align teams around shared outcomes, and potentially build and lead a team as scope expands.

Supports financial partnership operations across banking, payment, and financial institution partners. Responsibilities include partner onboarding and due diligence, regulatory and scheme requirement tracking, escalation triage, process improvement, cross-functional change management, reporting, partner governance, scorecards, QBRs, and operational dashboards. The role helps expand into new markets while maintaining compliance, efficiency, and strong partner relationships.

Supports branch operations by processing and approving teller transactions, assisting customers and employees, promoting digital banking solutions, identifying financial needs, mitigating fraud and operational risk, resolving concerns, supporting branch scheduling, and helping motivate team members. The role requires customer service experience, cash-handling ability, sound judgment, policy adherence, and availability for most Saturdays.

Advises zone and district parts and service managers across an assigned California territory. Drives revenue growth, KPI attainment, program execution, process integration, training, coaching, reporting, business planning, and resolution of operational challenges involving warranty, customer retention, EV compliance, and service initiatives. The role requires frequent field travel, automotive fixed-operations expertise, relationship management, and the ability to legally operate a motor vehicle.

Own and optimize revenue operations systems, workflows, lead routing, forecasting, territories, segmentation, and GTM data governance. Build dashboards and analytics for pipeline, conversion, productivity, bookings, and forecast accuracy. Partner with Sales and other GTM teams on planning, deal support, pricing workflows, and strategic programs. Evaluate tools, improve system health, and collaborate with Data and Analytics on AI-enabled efficiency solutions.

Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.

Own complex email infrastructure and operational initiatives, including IP pool strategy, capacity planning, customer onboarding workflows, technical escalations, deliverability optimization, and process improvement. Analyze metrics and root causes, develop scalable frameworks and compliance guidelines, influence tooling and product roadmaps, and partner cross-functionally with Product, Engineering, Sales, and Success. The role also mentors junior team members and drives automation, reliability, and operational excellence across email services.

Leads the CEO’s enterprise operating rhythm, executive communications, board and investor materials, strategic planning, leadership alignment, customer advocacy, and high-priority transformation initiatives. Synthesizes business, financial, and operational information into recommendations, serves as a trusted CEO proxy, and drives execution across Product, Engineering, GTM, Finance, and Marketing. Manages Customer Advocates and may travel up to 50% of the time.

Own Legal Operations, cross-functional business processes, business systems, tooling, vendor management, reporting, and workflow automation. Build scalable operating mechanisms, improve information flow, coordinate strategic initiatives, and support executive planning in a fast-growing SaaS company. The role requires strong project management, systems implementation, process design, AI workflow experience, and comfort solving ambiguous problems without a predefined playbook.

Own end-to-end payment operations, including ACH processing, exception handling, refunds, re-debits, and reconciliation. Investigate transaction issues, coordinate outage resolution, work with engineering and product on system improvements, analyze customer feedback, and manage escalations with domestic and international bank and payment partners. The role also contributes to product requirements, launches, compliance considerations, and AI-enabled process improvements.

Leads Gusto’s Payment Operations team and owns payment processing across ACH, wires, RTP, and international contractor payments. Manages bank and payment partner operations, escalations, SLAs, compliance activities, audits, incident response, and process improvements. Partners with Engineering, Product, Accounting, Risk, Legal, and Customer Experience while hiring, coaching, and developing analysts. The role also drives AI adoption and ensures operational controls, documentation, and payment reliability remain strong.

Partner with senior leaders and cross-functional teams to address strategic and operational challenges. Build business cases, quantitative and financial models, competitive analyses, and customer and market insights. Define business performance drivers, implement strategy across products, and develop scalable solutions. The role requires strong executive communication, independent execution, AI fluency, SQL proficiency, and experience in strategy, management consulting, or related fields.

Develops revenue opportunities for the Lottery business by building financial cases, defining success metrics, coordinating cross-functional plans, and evaluating performance. Serves as a key partner contact, aligns stakeholders, manages launch-readiness dependencies, and communicates data-driven recommendations. Requires strong quantitative modeling, testing, data integrity, and business planning skills.

Own the technical and automation engine for the go-to-market organization. Drive the GTM technology roadmap, automate workflows, translate business needs into technical requirements, oversee UAT, establish data governance and dashboards, and lead enablement and change management. Partner with Marketing, Sales Operations, Customer Adoption, and Data & Analytics to improve customer lifecycle processes and revenue execution.

Own the annual GTM planning cycle, including capacity modeling, territory design, quota setting, incentive compensation, and Salesforce deployment. Govern sales compensation data, territories, and quotas while partnering with Sales, Finance, IT, and Business Applications. Lead GTM systems roadmaps, automation initiatives, and cross-functional projects to improve scalability, accuracy, and operational efficiency.

Drive complex cross-functional initiatives, identify operational opportunities, build scalable workflows, analyze data, and deliver measurable improvements. The role owns initiatives from scoping through execution, coordinates stakeholders without formal authority, designs scalable systems and processes, and provides structured recommendations to support pod and organizational priorities.

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Advises dealership parts and service leaders across Michigan and Ohio, driving revenue, KPI performance, customer care, and aftersales execution. Identifies operational needs involving inventory, warranty, customer experience, retention, training, and EV compliance. Develops action plans, supports performance improvement, analyzes reporting, and partners with regional teams to align execution with business objectives. This field-based role requires frequent travel of at least 50% and residence or relocation within the assigned territory.

Leads high-impact business operations initiatives, builds scalable processes and systems, analyzes complex data, partners with Product, Data, and Operations leaders, manages cross-functional execution, mentors team members, and builds a growing operations team to deliver measurable business results.

Leads the design and operation of an integrated renewals and commercial operations function covering pricing, deal desk, contract negotiation, discount governance, and RFP resources. Redesigns processes using AI and automation, defines CPQ and contract lifecycle requirements, improves ARR and productivity, establishes commercial policies, monitors KPIs, and builds a high-performing team while partnering with Sales, Legal, and Finance.