Head of Operations and Security
We are seeking a unicorn to join our industry leading technology team. Our technology stack includes Java server technologies, NoSql, Github, single page JavaScript web techniques, and patent-pending analytical methods on top of MongoDB running on AWS. You will work closely with engineering, product, and support to deploy, manage, and maintain a highly secure and fault tolerant environment meeting customer SLA’s. This is a VP/Director level position that reports to the SVP, Engineering.
As the VP/Director of the Core Infrastructure and Security team, you will be responsible for the operations, security, performance, and scale of all of the services that power Duetto’s suite of products. We are looking for our next leader that has demonstrated success running cloud and development operations in a SaaS company. This includes 10+ years of hands-on experience building enterprise-grade applications using Java or related technologies, with a deep knowledge of monitoring servers, scaling databases, and building automated release pipelines.
Desired Skills & Expertise
- Experience running a SaaS based cloud operations team in a company with revenues exceeding 20M/year.
- Hands-on experience with deploying servers and SaaS products on AWS using automated techniques, including scripting languages and build tools
- Proficiency with scalable server-side Java; ideally in the design of mission critical enterprise applications
- Committed to operational excellence using the latest monitoring tools available, such as Prometheus, Graphana, OpsGenie, Sentry, Site24X7, Sumo, etc.
- Experience with delivering value iteratively using Agile and Scrum methodologies
- Champion good engineering practices, such as test-driven development, thoughtful code reviews, automation, etc.
- Collaborate with stakeholders in Product, Engineering, and Customer Success to deliver value to our customers
- Foster a healthy and collaborative culture
- Continuously seek out ways to make engineering work and deliver effectively
- Contribute regularly to both technical and product strategy
- Mentor and coach a team of engineers, helping them grow their careers and be successful at Duetto and beyond
- Help recruit, onboard, and grow the engineering team
Nice to haves
- Performance oriented mentality around database design, including horizontal scale-out, high availability, data consistency, and backups. Experience with MongoDB a big plus
- Experience securing production SaaS deployments through implementing and deploying security infrastructure, tools, and processes to meet compliance requirements such as SOC2, GDPR or equivalent a big plus
- Have a referenceable track record for optimizing and scaling an agile organization, and comfortable integrating security best practices into the CI/CD pipeline iteratively a big plus.
- Knowledge of and experience working with security solutions within the Amazon Web Services ecosystem a big plus.
About Duetto:
We are a team of passionate hospitality and technology professionals delivering a modern platform to hoteliers in over 60 countries. Our solutions address the biggest problems faced by the hospitality industry by simplifying distribution complexity and optimizing profitability with unique and powerful applications that increase conversion, guest loyalty, operational efficiency and revenue. Our goal is to become the most trusted, effective and widely used hotel technology company in the world. Founded in 2012, Duetto is headquartered in San Francisco with offices in Las Vegas, London, Singapore and Buenos Aires. Duetto is backed by leading investors: Warburg Pincus, Accel Partners, Icon Ventures, and Battery Ventures. If you want to be a part of a fast-growing company, working with amazing people tackling big challenges in a massive industry, then Duetto is looking for you.