Manager, Business Operations

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Description

Position at Funding Circle US

 

Who are we?
We want to help small businesses win. That’s why we’re here. 

We connect small business owners to investors – to create jobs, support local communities and power economies – because we believe that people are made to do more. And we want to help them realize their goals. 
So, we created the leading small business loan platform. At the end of 2020, Investors had lent $15.2 billion in 143,000 loans to 100,000 small business owners globally. There’s never been a better time to join! 
Be part of the team that changes everything. Let’s build the place where small businesses can get the funding they need to win and leave a legacy behind, forever.

What will you be doing?
We are seeking a top-performing, smart and motivated individual to join our Commercial team responsible for delivering growth across our borrower business.
You will report directly to the Head of Commercial and will work to coordinate the business and deliver growth against ambitious targets. You will be responsible for driving the tempo of the business through leading the weekly, monthly and quarterly management of activity and performance, executing growth projects by leading cross-functional teams across the business, and presenting your results to the highest level of the organization. The work is varied, with exposure across the entire business, and will involve collaborating closely with our Marketing, Sales, Analytics and Product teams.

Are you?  

  • A leader: Think like an owner. Bring your creativity, vision, and people skills to work with you every day to help identify and solve challenges, large and small. 
  • A jack-of-all-trades: You’ll be expected to understand and work with all areas of the business, including operations, sales, marketing, product, data science, and more.
  • A communicator: You’ll be expected to communicate with stakeholders throughout the business (and across geographies) at almost every level. You will use slide decks and presentation skills to tackle some of the company’s biggest issues. 
  • A data evangelist: You will be a leader in the push for consistent, high-quality, and data-driven decision-making throughout the company. 

Our ideal candidate has:

  • 2-4 years of experience preferably from a top tier consulting firm or high growth tech company.
  • Strong problem-solving and analytical skills.
  • Experience leading and managing own modules of work.
  • The ability to communicate insights from complex data analysis. 
  • The capacity to juggle multiple tasks and communicate with a variety of internal stakeholders.
  • An approachable and firm demeanor with the ability to drive projects and complete initiatives while working with extremely busy stakeholders.
  • Adaptability and willingness to roll up sleeves and get involved with all parts of the business.

Extra points for:

  • 4+ years of work experience including 2+ years in strategy consulting or investment banking. 
  • Master’s level degree with distinction level performance.
  • Demonstrable experience in driving incremental revenue and profits in a commercial environment.
  • Top-rated people skills to lead teams without relying on direct reporting lines. 
  • Experience working in a fast-growth tech company.
  • Experience working in the finance industry.

Why should you join us? 

We’re gearing up for our biggest chapter yet – and it’s being driven by all of our Circlers. 
We work in a way unlike any other public company. Start-up spirit.  Real work life balance. We can feed the curious with work that’s varied, creative and surprising. 

Think big remits and huge ownership to accelerate your marketability. Smart minds moving fast to make great things happen in a continuous learning environment. All voices heard in an inclusive culture that’s built around unlocking potential. 
This is the place to make a positive difference. Join the disruption. Say “I was there”. Be a part of it. Build something incredible and make a genuine impact on the lives of many – including yours. 

It’s in our differences that we find our strengths. 

At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal opportunity workplace and affirmative action employer. We truly believe that diversity makes us better.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Want to Build the Incredible? We’d love to hear from you. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • PythonLanguages
    • RLanguages
    • ClojureLanguages
    • jQueryLibraries
    • AccessDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • JIRAManagement
    • Microsoft ProjectManagement
    • TrelloManagement
    • SalesforceCRM

Location

Our office is centrally located in San Francisco Financial District and conveniently connected to all parts of the city on Cal-Train, MUNI, and BART

An Insider's view of Funding Circle

What’s the vibe like in the office?

There are friendly faces at every turn and the office is set up for both collaborative and focus work. We’re in the heart of SF financial district so it really feels like you’re in the middle of the action

Berber

Compliance Officer

What projects are you most excited about?

The project I am most excited about from an IT perspective is the Zero Touch Deployment. This means that the Service Desk would spend less time building out laptop systems and more time developing services that allow for users to self-serve themselves.

Damian

Global Service Manager

How does the company support your career growth?

We have four feedback cycles per year (although my manager and I actually have these every 6 weeks) and very clear frameworks that describe what skills and competencies you need to advance to the next level. Anyone who is willing to learn and collaborate will have no shortage of opportunities to grow.

Marcela

Senior Manager

What is your vision for the company?

Imagine a company which welcomes it's employees and customers virtually as much as it does physically. A company where we foster both innovation and diversity with a strong commitment toward building community. That company is Funding Circle.

Kash

Senior Project Manager

How has your career grown since starting at the company?

I was employee number 75 back when I joined Funding Circle. I wore many hats for several years but by doing so I gained a deep understanding of our global organization. Having this knowledge has helped me become a successful strategic thinker and manager.

Kay

Director of Product Design

What are Funding Circle Perks + Benefits

Funding Circle Benefits Overview

Competitive salary and true ownership in the business through company equity plan

Unlimited vacation and flexible working hours

Full health benefits insurance package, 401(k), and subsidized gym membership

Fully-stocked kitchens with free drinks and snacks

Regular social events, team bondings, employee-lead volunteer days, and club activities (such as Women@FC, Running Club, Wine Club, and more)

Opportunities to learn, develop, and grow your career through global programs, team/functional training, and $300 annual flexible personal development benefit

Within walking distance of public transit

Culture
Volunteer in local community
Open office floor plan
Diversity
Highly diverse management team
Mandated unconscious bias training
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Team workouts
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Catered lunch once per week.
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Customized development tracks

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