Manager, Merchant Strategy
Business Development at Postmates
We’re passionate about empowering the people and merchants we work with every day to thrive. We’re driven by our relentless focus to uncover opportunities that will help merchant partners unlock the value of our revolutionary logistics platform while amplifying the positive impact we have on the local businesses and communities we work with.
The Postmates Merchant Business Development team is looking to build a strategy function to help support the Enterprise, Mid-Market team and Account Management team on their largest and most complex assignments. You will be the thought partner for senior sales leadership and identify opportunities that will drive revenue growth through improved sales productivity and customer value. You will be managing a team dedicated to scaling out the Postmates Merchant Business. This role will be rolled up into the Director of Merchant Business Development and Strategy. If you are data-driven, enjoy being an strategic thought partner, an operator, and have remarkable relationship-building skills this role is for you.
YOUR RESPONSIBILITIES
- Lead a team of high-performing strategy & operations associates in the Merchant Business Development team
- Be a thought partner to business development and account management executives, managers and associates
- Add a strategic and data-driven layer across the full-sales cycle as well as revenue expansion post-close for all Postmates future and current merchants
- Identify trends in our industry and convert them into an actionable plan to drive revenue
- Collaborate with the Merchant team to help develop OKRs, KPIs etc
- Build models and conduct financial, strategic and operational analysis to develop a comprehensive business case on new business or expand current business
- Build relationships and collaborate with cross-functional teams to inform analysis
- Mentor and coach strategy team members as well as across merchant team
OUR REQUIREMENTS
- 7+ years of experience in strategy and operations, banking or consulting; high-growth startup experience is preferred
- 3+ years of management experience
- Proficient in strategy, operational and financial frameworks/models
- Experience driving multi-stakeholder projects in a high-growth, fast-moving environment
- Excellent analytical thinker who can deliver actionable recommendations out of complex datasets or assignments; SQL is preferred, Proficient in Excel
- Excellent written and verbal communication skills
- Excellent project management and prioritization skills
- Enjoy being an Operator- Enjoys owning impactful projects and aggressive driving quarterly KPIs
- Have an ownership mentality and are able to thrive in a fast-paced, scrappy work environment
- Enjoy and be passionate about finding ways to improve the company
- You can influence and motivate people at all levels across a variety of job functions
A bit about us
Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industry-first leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gig-economy workers as well as the underserved in the communities where we work. How will you help us change delivery for good?
Benefits
Postmates has your back. In our impact-first work environment, we value huge company vision. As you strive to build the future with us, we’ll support you with a competitive rates and equity plan, along with access to our 401k plan and robust benefits including: health benefits, flexible paid time off, parental benefits, and food perks.
Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.