Overnight Supervisor

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About Good Eggs

Good Eggs is the simplest way to feed your family, all week long. We’re an online grocery delivery service based in the Bay Area, offering absurdly fresh local produce, easy weeknight meal kits, everyday staples, and wine, beer, and spirits — everything you want and everything you need, delivered to your door.

We believe in...

• The positive impact of good food on our families, our community, and our environment.

• Sourcing local so there's less time and distance between the farm and your fridge.

• Investing in local foodmakers’ businesses as we grow ours.

• Paying our employees a living wage and working with producers who do the same.

We’ve focused on growing authentically, with our roots in the community and producers we serve, to create a healthy, sustainable business. Check out our blog.

About the Job:

As an Overnight Supervisor, you'll work collaboratively with a small team on the day-to-day functioning of our Food Hub. You'll have a range of duties that help get great local food to our customers, detailed below. Experience and a passion for sustainable produce is required for this role.

This position will be an overnight shift, 12:00am-8:30am.

Major Responsibilities

  • Properly receive product as well as greet delivery drivers and farmers who deliver the goods and supervise staff acting as the Inbound Operations Lead.
  • Quality control at receiving and throughout duration of product storage in our Foodhub
  • Practice excellent produce handling to ensure high quality and delicious fresh produce.
  • Inventory cycle counts and FIFO procedures
  • Triage inventory issues, including placing last-minute purchase orders to ensure customers get everything they ordered
  • Prepare product for delivery to customers
  • Stock and organize on-hand product and packing materials
  • Communicate produce quality feedback to internal teams to ensure a great customer experience
  • Work to find creative solutions to reduce waste
  • Taste delicious seasonal produce to ensure quality
  • Manage produce storage conditions, systems and equipment to ensure optimal quality and shelf life
  • Help develop daily and weekly schedule for Produce Team activities
  • Monitor and document team attendance and performance, then deliver feedback or disciplinary action if necessary
  • Provide guidance and support to Produce Team members in the completion of daily tasks
  •  

    Special Projects & General Support for overall goals of Produce program; may include:

  • Ordering & Merchandising Support
  • Placing orders
  • Managing Marketplace product listings that vary by weight
  • Managing catalog products that yield multiple Marketplace products (bunched vs loose beets e.g.)
  • Bundle management and other merchandise tools to reduce spoilage
  • Review spoilage metrics and communicate them to the purchasing team and staff
  • Manage photo process (coordinating product shoots, matching photo to current product)
  • Create and document SOPs for current processes within Produce Team
  • Implement the weekly produce team accountability reports to improve overall produce quality and operational efficiency, take disciplinary action if necessary
  • Developing & implementing training programs
  • Cross-team communication around new process roll-outs, changes, etc

Qualifications

  • High School diploma or equivalent. College degree a plus.
  • 3 or more years of produce experience. Work in the areas of farming, farmers’ markets, grocery a plus
  • Experience working in a team environment
  • Leadership experience
  • Outstanding communication skills
  • Time management skills; experience working on a deadline
  • Strong organizational skills
  • Strong computer skills; ability to learn and use inventory management software
  • Special Requirements:

  • Personal attire appropriate to work in walkin coolers and freezers (temperatures as low as -10°F)
  •  Working Conditions:

  • Some work duties may be performed in walkin coolers and freezers (temperatures as low as -10°F)

Competencies

  • Passion for high quality produce
  • Hands-on approach to leadership
  • Meticulous attention to detail
  • A hustle mentality
  • Team-oriented mindset

Why work for Good Eggs?

• We're working to build the most loved, most profitable, purpose-driven food community in the world

• Working for a purpose driven company who cares about people

• Incredible work environment with passionate, accomplished team members

• Most of all -- Good Eggs offers an opportunity to use your energy, creativity and enthusiasm to participate in building a better food system.

• Locally sourced, chef-prepared, family-style team lunches!

• Benefits include employer assisted health, dental, vision, life and disability insurance, 401k, Equity, Flexible spending accounts (FSA), 20% off groceries + free delivery, Flex vacation + 10 holidays, Generous parental leave, & opportunity for an unpaid sabbatical: after 2 years.

Good Eggs provides equal employment opportunities for team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, military status or disability in accordance with local, state and federal guidelines. We hire and promote individuals based on their qualifications for the position to be filled. We are committed to creating a diverse and inclusive workforce.

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Location

2000 Maritime St, Oakland, CA 94607

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