About Faire
Faire is an online wholesale marketplace built on the belief that the future is local — there are over 2 million independent retailers in North America and Europe doing more than $2 trillion in revenue. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
Our Office team strives to create a welcoming and inclusive office culture that supports the overall employee experience at Faire. We are looking for a Receptionist to support our 70,000 sq ft HQ, located in San Francisco’s Design District. The ideal candidate is someone who has a hospitality mindset and is not only focused on tackling the day to day responsibilities, but how to improve the overall workspace, help our employees succeed, and surprise & delight them along the way.
What you’ll do
- Track, and greet all visitors, vendors, employees and candidates with a warm and helpful attitude, ensuring they are properly submitted into our check-in system
- Cultivate a safe, clean, organized and welcoming work environment and promote a positive atmosphere for the entirety of the office
- Maintain communal office spaces to maintain the Faire aesthetic, atmosphere, and culture
- Ensure the sorting and distribution of inbound mail and process incoming and outgoing mail via US Postal, FedEx and UPS (including coordinating shipping/ courier services for the office and maintain postage order)
- Assist with setup, coordination and scheduling of on-site events, catering, meetings, all hands and interviews
- Perform ad-hoc administrative tasks that may come up. Including but not limited to ordering office supplies, documentation, facilities projects, supporting cross functional teams in administrative tasks, and partnering with executive assistants to support the core team needs.
Qualifications
- You have 1-2 years of experience in reception and office management, or similar customer service related experience
- You’re a self-starter–always looking for something to do, adding value wherever you go
- You’re service-oriented and have an unparalleled “can-do” attitude
- You possess the ability to juggle multiple competing items and have superior organizational skills
- You’re communication skills are impeccable and are able to work with a wide range of personalities
- You enjoy working in-person and are able to onsite Monday through Friday, between the hours of 8:00 am to 5:00 pm
- You are punctual with a strong attendance history
- You’ve got experience with G Suite products: Gmail, Google drive, Google calendar
- Using Zoom and other video conferencing software doesn’t phase you at all
- A little experience/exposure with other office management technologies, such as visitor management software and Zendesk
Why you’ll love working at Faire
- We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is an owner of the business and taking part in the founding process.
- We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
- We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
- We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.
Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Salt Lake City, Atlanta, Toronto, London, New York, LA, and Sao Paulo. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.