Vicarious aims to transform robotics by creating robots with human level performance on real-world manipulation tasks. We are passionate about changing the world with science and software, and we are looking for exceptional people to join us in that mission. 

As a Robot Site Technician, you will play an important role in testing, monitoring, and maintaining our technology at customer sites around the US.

What you'll do

• Prep robotic systems for optimal test and production purposes by performing camera alignment, calibration, grasp evaluation and pipeline testing
• Operate and oversee robots line
• Oversee and manage any temporary workers that are hired to help in operation of robot line
• Maintain time-sheets for any temporary workers that have been hired
• Troubleshoot errors on individual robots and document all issues
• Communicate with HQ about any issues in robot performance and debug in real-time
• Maintain a meticulous log of robot performance (e.g. # of items processed, robot downtime etc)
• Work around robotic arms in a safe and sensible manner
• Run frequent tests of varied duration to measure performance and quality and to ensure product standards are met
• Log and report test issues to relevant teams
• Provide well-documented test protocols, results, and reports
• Ensure quality, provide support of robotic and vision systems as a whole

Who you are

• Earned an Associate's degree or higher in Engineering/Computer Science, or have equivalent work experience
• Have previous experience in IT support and writing support tickets
• Able to work long hours at a stretch when necessary (e.g. 12+ hours in a day)
• Able to work in shifts (day/night shift)
• Able to work with in-house technical support resources to resolve difficult product problems
• Able to lift and carry up to 50 lbs
• Can learn Mechanical and Electrical systems
• Knowledge of command line Linux desired, including file tree navigation and using a text editor
• Travel may be required; this position will primarily be on customer sites

Vicarious is proud to be an equal opportunity employer. We’re committed to fair hiring practices and a welcoming working environment. All candidates are considered for employment without regard to race, religion, ethnicity, age, gender, sexual identity or expression, medical condition, or socioeconomic status. We value our differences and we’re excited to learn what you can add to our team.