Who We Are:

Sendoso is where you go to build something bigger than yourself. We’re a San Francisco-based Series B company with $54M in venture capital, more than 700+ customers and 15,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things. 

One of LinkedIn’s Top Startups for 2020, ranked #1 on software review sites like G2, Sendoso helps companies stand out by giving them meaningful, new ways to engage with their buyers and customers. Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics—a feat that few companies have achieved.

And we believe that relationships matter, so we’re on a mission to create more human connections in a digital world. If you’re ready to seize tremendous opportunity, take ownership, and do meaningful work that moves the needle, you’re in the right place. 

About Your Role:

Sendoso is looking for a customer-centric individual focused on developing a world-class marketplace team. This individual will be responsible for defining premium and unique gifting experiences by use case, geo and budget. They will develop a team of merchandisers/vendor managers to acquire the right vendors for the Sendoso Marketplace. The Senior Director of Vendor Management will work directly with manufacturers and brands to build scaled relationships and business opportunities. The Senior Director of Vendor Management will be responsible for developing and managing a dynamic business. Within this role, the individual will set a business strategy, establish and maintain strong vendor relationships and manage a P&L. In addition, this position is expected to provide leadership across teams - driving product, process, and customer experience improvements that will benefit all Sendoso customers.

Who You Are: 

You are a highly strategic leader with experience in merchandising, purchasing, vendor management, sales, marketing, corporate gifting and product development. You will be building a new function within our company and will need to leverage your leadership skills to build a cohesive, cross-functional team with responsibility over matrixed teams in other parts of the organization.

You will be focused on:

• Defining a vendor management strategy and philosophy for the business with actionable goals
• Building a team of Merchandisers/Buyers, Send Curators, and Sourcing Specialists experts
• Creating a robust catalog of standardized gifting offerings for digital and physical sends
• Understanding drivers and opportunities of the vendor management P&L
• Managing relationships with vendors
• Instituting best practices and processes which can be replicated across all teams
• Leading change with cross-functional teams, and communicating with internal and external parties, while meeting tight deadlines
• Working with the Sendoso Product team to develop new, self-service gift/send solutions 
• Aligning with Marketing on new gifting/sending options for internal and external use
• Partner with the Product team to build the future marketplace roadmap for the Sendoso platform
• Develop the skill set for your team to create and manage a monthly global forecast of Sends. Develop tools and reports to identify demand vs. actual Sending results
• Ensure that all solutions are logistics friendly and optimized for warehouse efficiency by coordinating with our warehouse teams

Experience:

• 5-10 years’ experience in vendor management
• 5+ years’ experience in eCommerce.
• Excellent communication, business acumen, organizational, and time management skills 
• Ability to manage influence through persuasion, negotiation, and consensus building
• Track record of results, setting strategy, and running a large volume and high profile business
• Experience in vendor negotiations, pricing and promotion, inventory management, and product development
• High threshold for working and thriving in an ambiguous, fast paced environment – figuring it out and adapting as you go
• Ability to operate simultaneously and effectively in both tactical and strategic modes
• Relevant Bachelor’s degree

What You’ll Love:

• We're currently working from home due to Covid-19, and the following don't apply until we're safely back in the office: Vacation Bonuses, Catered Lunch & Breakfast, Team Outings (in person), Dog Friendly Offices, Collaborative Office Space, ClassPass, and Stocked Kitchen
• Comprehensive Medical Plans plans - we've got you covered
• Take-What-You-Need Time Off
• Vacation Bonuses 2X/Year
• 401K Plan
• FSA Plan 
• Volunteer Time Off 
• Birthday Time Off
• Catered Lunch & Breakfasts 
• Team Outings
• Dog-Friendly Offices
• Collaborative Office Space
• ClassPass Membership Program 
• Fully-Stocked Kitchen 

Sendoso is an Equal Opportunity Employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.