At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our team consists of smart, humble, and collaborative people who value ownership overall we do to create a product, team, and company that lives and breathes our motto: Build Together, Grow Together, Win Together.

Branch is seeking a Workplace & Engagement Coordinator to create a happy, healthy, and efficient office environment. This position serves as a critical liaison between Branch employees, visitors, vendors, customers, and business partners. The role will be exposed to all departments across the company and work cross-functionally to accomplish various tasks and projects.

As a Workplace & Engagement Coordinator, you’ll get to:

• Provide exemplary customer service to employees, clients, guests, vendors.
• Promote office safety by adhering to the visitor and guest policies.
• Understand organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed.
• Maintain and coordinate cleanliness and safety of office space, kitchens, equipment, etc.
• Coordinate vendor management, catering, deliveries, etc.
• Manage and order standard office supplies, while maintaining a neat and tidy supply area for employee use.
• Receive and sort incoming mail and packages and alerts staff members that their items have arrived.
• Assist Workplace & HR with onboarding needs.
• Act as the customer service agent between employees and building maintenance to address any issues and concerns.
• Assist in onsite events or guest visits, as needed.
• Perform special projects as requested.
• Assist Workplace Ops team as needed.

You’ll be a good fit if you have:

• Strong verbal and written communication skills, and are comfortable interacting with all levels of employees, management, and third-party vendors.
• Ability to work independently, as well as part of a collaborative team, and assume additional responsibilities as required.
• Exceptional attention to detail and organizational skills.
• Friendly, personable, and professional demeanor.
• Ability to multi-task and solve problems quickly.
• Strict confidentiality standards.
• Demonstrated project management skills.
• Experience and comfortability with Gmail, Slack, Google Docs, Excel, and Mac computers.
• A customer-service mentality.
• Ability to multi-task and thrive in a busy, energetic workplace environment.
• A desire to help others and a willingness to pitch in whenever and wherever you are needed.
• A minimum of 1-3 years of relevant experience.

A little bit about us: 

• Branch has raised more than $330M from investors such as NEA, Founders Fund, and Playground Ventures. 
• We are headquartered in Silicon Valley and have a presence all over the world.
• Diversity at Branch ranks in the top 10% for similarly sized companies (by Comparably).
• We are ranked as the #3 fastest growing company in North America on Deloitte’s 2020 Technology Fast 500 list. 
• In 2020, we are recognized as one of Forbes Best Startups, Great Places to Work, and Bay Area Best Places to Work.
• We have more than 3 billion monthly users and are partnered with over 75,000 apps.

If you think you’d be a good fit for this role, we’d love for you to apply! At Branch, we strive to create an inclusive culture that encourages people from different backgrounds to bring their unique, diverse perspectives to work. We aim every day to build an environment that empowers us all to do the best work of our lives, and we can’t wait to show you what we have to offer!