Principal Data Scientist

| USA | Remote
Employer Provided Salary: 229,000-269,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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SUPERHUMAN πŸ‘‰

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Today we are…

  • The fastest email experience in the world
  • Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

BUILD LOVE πŸ’œ

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team β€” a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT πŸš€

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, team collaboration, notes, contacts, and tasks. We are building the productivity platform of the future.

DO THE BEST WORK OF YOUR LIFE 🌟

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

Looking ahead, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Principal Data Scientist, you’ll accelerate our journey to achieving our vision by leading product analytics for our core product experience, partnering closely with Product Managers and our executive team to uncover deep insights about our users and using that information to craft the next evolution of the Superhuman product.

THE ROLE πŸ‘©πŸ½β€πŸ’»πŸ‘¨β€πŸ’»

Mission: use data to improve outcomes for Superhuman’s users and business

  • Partner with our Product, Design, Engineering, and Executive teams to discover insights about our users and craft an even better product experience for them
  • Design, execute, and learn from A/B tests; up-level our company-wide A/B testing program
  • Democratize a culture of data-informed decision-making in product development
  • Coach and mentor other Data Scientists to up-level the Product Analytics craft across the Analytics team

SOUND LIKE YOU? πŸ™Œ

Strong candidates typically have 6+ years of experience in data science and analytics. The most impactful skills to succeed in this role are:

  • Empathy: You strive to approach projects from stakeholders’ and users’ point of view in order to produce the best outcome for all parties
  • Communication: You recognize that communication and narrative are as or more impactful than analysis itself. You are a concise and direct verbal and written communicator, and are effective at async communication (esp. in Slack, Notion, and of course email)
  • Embracing Ambiguity: You thrive with a large scope of ownership, and expertly prioritize which problems to solve, push your work forward even in the face of incomplete information, and offer proactive recommendations to help our product business improve
  • Ownership: You autonomously define, roadmap, and deliver large-scale projects, anticipating and resolving roadblocks and cross-functional dependencies
  • Growth Mindset: You add value by offering critical feedback to your manager, your team, and stakeholders to help them improve, and you expect and welcome the same from them
  • Technical Skills:
    • Expert SQL skills
    • Strong command of the fundamentals of statistics
    • Experience with modern data tools like dbt, Metabase, Looker, etc.

Note on qualifications: if you feel you fit most but not all qualifications listed above, we encourage you to apply anyway! It’s not necessary to check every box perfectly, to be a strong candidate.

COMPENSATION πŸ’Έ

The Principal Data Scientist role spans several internal levels and a wide breadth of experience at Superhuman. Our compensation band reflects the potentially broad range of candidates and experience levels that we are open to hiring for this role.

Our salaries for this role range from $229,000 to $269,000. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

We are open to candidates in the US, Canada, or Latin America. We take a locally informed approach to non-US-based compensation and will be able to share ranges based on your country of residence.

BENEFITS 🎁

Taking Care of Your Future πŸ™

  • Medical, dental, and vision insurance: 100% coverage for you and 75% coverage for all your dependents.
  • Voluntary insurance: short-term disability, long-term disability, and life insurance.
  • 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
  • Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools.

Generous Time Off 🏝

  • Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
  • 13 additional company holidays, plus your own Care Days, Flexible Holidays, and a company-wide Winter Break.
  • Generous parental, caregiver, healthcare, and compassionate leave policies.

Investing in Your Growth ✍️

  • $3000 per year towards your professional development.
  • Free access to Calm and Taskhuman.
  • Allyship education program to help build your best self.

Setting You Up For Success πŸ§‘πŸ»β€πŸ’»πŸ‘©πŸΎβ€πŸ’»

  • Custom MacBook Pro.
  • $1,000 budget for workstation setup.
  • $260/month for your lunches, groceries, or whatever nutrition you need to stay fueled up!
  • Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • CSSLanguages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • HTMLLanguages
    • ReactLibraries
    • KubernetesFrameworks
    • Node.jsFrameworks
    • Jetpack ComposeFrameworks
    • ElectronFrameworks
    • Google Cloud (GCP)Frameworks
    • BigQueryDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • RealmDatabases
    • WebSQLDatabases
    • GitHubServices
    • Google CloudServices
    • Swift ConcurrencyServices
    • CurlServices
    • Bugzilla Services
    • MetabaseAnalytics
    • PostgreSQLAnalytics
    • dbtAnalytics
    • CensusAnalytics
    • FivetranAnalytics
    • Salesforce Analytics CloudAnalytics
    • BalsamiqDesign
    • FigmaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • LinearDesign
    • ScreenFlowDesign
    • WhimsicalDesign
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • JIRAManagement
    • TrelloManagement
    • LinearManagement
    • AirtableCRM
    • SuperhumanEmail

Location

At Superhuman, we are a remote-first team located throughout the Americas. We encourage our team to work wherever & whenever they work best, whether traveling the world, in your home office, or at our HQ in SF!

An Insider's view of Superhuman

What's something quirky about your company?

One of our company values is to create delight and we love to do this for one another by sending each other funny items in the mail. We've sent everything from trophies for the best impression to a pound of turkish delight inspired by a customer! The sillier the better.

Kristen Hayward

Chief of Staff

What kinds of technical challenges do you and your team face?

Superhuman is the outcome of an incredible team coming together to push the limits and solve complex problems. Our data layer is complex and unique, allowing us to work across the stack and in all development areas (truly a cross-collaboration experience). On top of that, you get to build a product you use daily and change our customers' lives.

Kevin Belter

Senior Mobile Engineering Manager

How has your career grown since starting at the company?

I interned at Superhuman and enjoyed the experience so much that I joined them full-time. There are a lot of smart and helpful people that I've learned from here. The focus on quality and intentionality has made me a better engineer. It is an excellent place to work and grow.

Aditya

Backend Engineer

How does the company support your career growth?

I've had the chance to work across teams and projects at Superhuman and ultimately was able to grow into a new role. I love the culture here –– I'm always learning, working holistically with all other teams, and encouraged/supported to try new things!

Nico Berger

QA Engineer

What are Superhuman Perks + Benefits

Superhuman Benefits Overview

Taking Care of Your Future πŸ™
- Medical, dental and vision insurance: 100% coverage for you, 75% coverage for all your dependents.
- Voluntary insurance: short-term disability, long-term disability, and life insurance.
- 401(k) plan (we match 75 cents per dollar, up to 4% of your salary).
- Free access to Northstar, a financial wellness platform that provides financial advisors + personal finance tools

Generous Time Off 🏝
- Take as much vacation as you like!
- 10 additional company holidays, plus your own Care Day and Winter Break.
- Flexible parental leave.

Investing in Your Growth ✍️
- $3000 per year towards your professional development.
- Allyship education program to help build your best self.

Setting You Up For Success πŸ§‘πŸ»β€πŸ’»πŸ‘©πŸΎβ€πŸ’»
- Custom MacBook Pro.
- $1000 budget for workstation setup.
- $60/week for your lunches, groceries, or whatever nutrition you need to stay fueled up!
- Flexible spending accounts for commuter costs, dependent care, and healthcare expenses.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
We offer a completely flexible schedule outside of our core hours (10 am-2 pm PT). We encourage our team to use their PTO & work where they are most comfortable!
Remote work program
Superhuman is a remote-first employer and does not require visiting our HQ in San Francisco. However, our HQ is always open for anyone who wants to! Any company onsite travel is reimbursed.
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
The Superhuman Management team is dedicated to a D&I Hiring Process. We work to eliminate any bias and continuously strive to better our initiatives in any way we can!
Mandated unconscious bias training
Everyone at Superhuman must complete training on unconscious bias, diversity, and workplace harassment.
Mean gender pay gap below 10%
Diversity employee resource groups
We currently have 3 official ERGs that meet on a regular basis: - Superwomen (for employees who identify as women or non-binary) - Superparents (for parents) - Superhue (for BIPOC employees)
Health Insurance + Wellness
Flexible Spending Account (FSA)
Superhuman's FSA helps employees cover commuter costs, dependent care, and out-of-pocket healthcare expenses.
Disability insurance
Superhuman provides both short-term disability and long-term disability insurance for employees.
Dental insurance
100% coverage for you & 75% coverage for all your dependents.
Vision insurance
100% coverage for you & 75% coverage for all your dependents.
Health insurance
100% coverage for you & 75% coverage for all your dependents.
Life insurance
Superhuman provides employer-sponsored life and AD&D insurance along with the option for employees to purchase additional voluntary life policies.
Wellness programs
Superhuman provides additional access to wellness resources such as Calm and Northstar.
Wellness days
To support our employees, we have two "Cares" day throughout the year to encourage employees to take time off.
Financial & Retirement
401(K)
Superhuman's 401(k) retirement plan offers a broad selection of stocks, bonds and international index funds to choose from.
401(K) matching
Superhuman will match 75 cents per dollar, up to 4% of your salary!
Company equity
Superhuman offers stock options to employees, including vesting over a four-year period. Superhuman will also provide evergreen and promotion grants as well throughout your time at the company.
Performance bonus
For our revenue-driving teams, Superhuman has performance bonus or commission plans when employees meet targets set by their direct supervisors.
Child Care & Parental Leave
Generous parental leave
We offer 12 weeks of paid parental leave with the flexibility to use however it works for your family! On top of this, we provide an extra 4 weeks of unpaid, bonding leave.
Family medical leave
Superhuman offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA).
Restricted work hours
We encourage everyone to be available during core work hours from 10 am-2 pm PT. Alternative work hours are available when traveling!
Return-to-work program post parental leave
Vacation + Time Off
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Hardship benefits
Superhuman provides leaves for healthcare, caregiving, and other needs that may arise.
Company-wide vacation
Between Christmas and New Years, Superhuman closes the company for winter break to provide everyone time to rest and spend time with their loved ones.
Office Perks
Commuter benefits
Superhuman offers pre-tax commuter benefits for all employees.
Free daily meals
Superhuman offers $260/month for lunches, coffee, and team meetups for all employees!
Free snacks and drinks
In our San Francisco office, Superhuman regularly stocks our kitchen with snacks, coffee, tea, and different beverages.
Some meals provided
In our SF office, Superhuman has regular bi-weekly Thursday team lunches for local and visiting employees.
Pet friendly
Superhuman employees can bring their dogs to the office whenever they would like!
Home-office stipend for remote employees
Superhuman provides a one-time $3000 budget for workstation setup.
Meditation space
Mother's room
Professional Development
Job training & conferences
Superhuman provides $3000 per year towards your professional development, which can be used for workshops, classes, conferences, etc to help you grow!
Customized development tracks

Additional Perks + Benefits

Superhuman is dedicated to its employees! We regularly evaluate our offerings on an annual basis to ensure we continue to provide the best benefits we can to our employees.

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