ThousandEyes (part of Cisco)
We deliver visibility from switch to SaaS and everything in between—so you can deliver flawless digital experiences.
Hybrid

Principal Engineer, Platform Engineering Group

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Who We Are

The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their de facto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

What We Do

The Platform Engineering group maintains core functionality such as authentication, authorization, subscription management, alerting, auditing, third party integrations, data visualizations, and dashboards within the ThousandEyes SaaS product. The goal of the group is to provide these capabilities to Product teams so they can quickly and efficiently deliver value to our customers leveraging ThousandEyes for their network assurance needs every day.

What You’ll Do

You will report to the Senior Director overseeing the group and will be responsible for ensuring the technical direction of ThousandEyes’ Platform Engineering teams are consistently meeting the challenges they currently face and those they will encounter years into the future. You will be a force multiplier within the group and raise the bar on quality, operational excellence and security. This role will allow you to set a broad vision for how ThousandEyes approaches complex problems in the coming years.

Qualifications

  • 15+ years of software development experience
  • Fast learner
  • Comfortable working with newer technologies
  • Able to mentor and grow engineers to meet their potential
  • Ability to solve complex problems with simple and maintainable solutions 
  • Expert knowledge in performance, scalability, distributed systems, and engineering best practices
  • Strong proponent of software quality techniques, such as test driven development and automated acceptance testing
  • Expert understanding of Java
  • Excellent object-oriented design skills
  • Experience with streaming architectures, in particular Kafka
  • Experience in open-source development is a plus
  • Strong Computer Science fundamentals
  • Bachelor's degree in Computer Science or similar

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

182400 USD - 323500 USD

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.


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What are ThousandEyes (part of Cisco) Perks + Benefits

Culture
Volunteer in local community
ThousandEyes participates in local philanthropy events, and partners with several different local organizations. We give every employee time off to volunteer in their local community.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Day off for your birthday
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
5 Cisco implemented days off a year "Day For Me"
Financial & Retirement
401(K)
401(K) matching
Employees can contribute up to IRS limits and Cisco matches their contributions dollar-for-dollar, up to 4.5 percent of eligible pay
Employee stock purchase plan
Employees who work more than 20 hours per week can purchase up to 10% of your Eligible Earnings, with an annual limitation of 25K.
Performance bonus
Charitable contribution matching
Donation match up to 25K to most non-profit organizations
Child Care & Parental Leave
Childcare benefits
Offered onsite at select Cisco locations
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
4 weeks of PTO per year
Paid volunteer time
10 days of paid volunteer time off per year
Paid holidays
Paid sick days
Company-wide vacation
Annual Cisco shut down where the entire company takes time off around the Holidays/New Year.
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Excellent medical, dental, vision, and life insurance. Generous ESPP, 401k match, hybrid work options, gym discounts, mental wellbeing, financial wellness, and other amazing programs. Catered breakfast and lunch with allergy-friendly options (when we are in the office)!

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