Cisco ThousandEyes
We deliver visibility from switch to SaaS and everything in between—so you can deliver flawless digital experiences.
Hybrid

Principal Site Reliability Engineer, Datastores

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Employer Provided Salary: 176,000-314,200 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Who We Are

The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As the world continues its digital transformation and relies more on cloud services and the Internet, the “network,” which is now both public and private, has become a black box our customers cannot see or understand.  

Our Internet and cloud intelligence platform delivers the only collectively powered real-time view of the Internet and private networks, cloud, and SaaS platforms, helping enterprises and service providers identify problems before they impact revenue, damage brand reputation, or halt employee productivity. 

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within the Cisco Networking Business Group and is the Network Assurance solution for Cisco across the Cisco Networking Cloud and Cisco Security Cloud. ThousandEyes is also a foundational component of Cisco’s growing Full-Stack Observability (“FSO”) business. 

About the role

The Datastores team is focused on running our platform’s mission critical datastores (think ElasticSearch, Kafka, MongoDB, MySQL, etc). The team is responsible for all aspects of our platform’s datastores reliability, such as availability, performance, change management, capacity planning, monitoring and emergency response. 

As a Principal Site Reliability you will focus on innovating and providing strong technical vision as well as work with the team to build reliable, scalable and highly available datastores on a constantly growing multi-region scale platform. You will partner with leaders across ThousandEyes as a datastores subject matter expert to help design the best architectures and processes, and be a role model for the Engineering team in delivery and team work.

What You’ll Do

We’re looking for a reliability-focused engineering leader to focus on automation and help drive datastores operational excellence to a new level. With evergrowing volumes of data and operating at a multi-region scale this is an opportunity for you to join a team and help take the ThousandEyes platform’s datastores to a new level.

Here are some of the main things we are looking for:

  • Deep knowledge of datastores. You have experience building and supporting mission critical datastores, and be happy talking relational and nosql. You are able to ensure that the ThousandEyes platform’s services are using the right datastores infrastructure, designed and optimized for availability, latency and performance.

  • Strong technical vision. You can collaborate with and beyond the team to formulate a compelling vision for the systems the team owns. You have the communication skills to sell it and to make sure it is represented in the team’s strategy and roadmap.

  • Expert in reliability. This is a hands-on role, so you will be excited by the opportunity to write software, automate and build reliable systems in order to enable our datastores to scale effortlessly. Think self service. You will have many examples of successfully delivering complex systems. 

  • Natural collaborator. It takes a village to do anything worthwhile, and you’re happy working across Engineering and Product Management to help shape the future direction of the platform’s datastores.

  • Effective mentor. You have a passion to up-level the team and those around you. You are open to learning as well…nobody is an expert at everything.

Qualifications

  • Ability to design and implement scalable and well tested solutions, with focus on datastores.

  • Ability to write high quality code in Python, Go, or equivalent languages.

  • Strong Infrastructure as Code skills, ideally with Terraform and Kubernetes.

  • Good knowledge of cloud provider managed services (ideally AWS), and how they can be leveraged in our context.

  • Good understanding of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols.

  • Strong communication and documentation skills.

Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

US – COMPENSATION RANGE

$176,000 USD - $314,200 USD

 Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

 

See More
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

What are Cisco ThousandEyes Perks + Benefits

Culture
Volunteer in local community
ThousandEyes participates in local philanthropy events, and partners with several different local organizations. We give every employee time off to volunteer in their local community.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Day off for your birthday
Hybrid work model
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
5 Cisco implemented days off a year "Day For Me"
Financial & Retirement
401(K)
401(K) matching
Employees can contribute up to IRS limits and Cisco matches their contributions dollar-for-dollar, up to 4.5 percent of eligible pay
Employee stock purchase plan
Employees who work more than 20 hours per week can purchase up to 10% of your Eligible Earnings, with an annual limitation of 25K.
Performance bonus
Charitable contribution matching
Donation match up to 25K to most non-profit organizations
Child Care & Parental Leave
Childcare benefits
Offered onsite at select Cisco locations
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation + Time Off
Generous PTO
4 weeks of PTO per year
Paid volunteer time
10 days of paid volunteer time off per year
Paid holidays
Paid sick days
Company-wide vacation
Annual Cisco shut down where the entire company takes time off around the Holidays/New Year.
Office Perks
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Home-office stipend for remote employees
Mother's room
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Excellent medical, dental, vision, and life insurance. Generous ESPP, 401k match, hybrid work options, gym discounts, mental wellbeing, financial wellness, and other amazing programs. Catered breakfast and lunch with allergy-friendly options (when we are in the office)!

More Jobs at Cisco ThousandEyes

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about Cisco ThousandEyesFind similar jobs like this