Director of Product, Partnerships

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TaskRabbit will never use text or chat applications to conduct interviews. We have a thoughtful and interactive interview process that includes an initial recruiter phone screen and several video-based interviews with our hiring teams.

Communications will always be conducted by taskrabbit.com domain names.

  • TaskRabbit is a remote-first company with employees distributed across the USA!
  • builtin's "Best Places To Work", 5 lists including: Austin Best Midsize Companies to Work For & SF Best Places to Work!
  • DataBird journal’s “Best Places” Best Companies for Diversity, #1 2019 and 2020
  • DataBird journal’s “ Best Places” Best Companies for Women, #4 2019 and #1 2020

About the Job

TaskRabbit is looking for a talented product leader to help lead the next phase of TaskRabbit’s growth.  As the Director of Product - Partnerships, you will be responsible for enabling TaskRabbit to unite with some of the biggest brands on the planet to offer TaskRabbit services to their customers, including IKEA, our parent company. Partnerships are a critical growth engine for TaskRabbit and one of our top strategic priorities.  In this role, you and your team will be responsible for bringing our partnerships initiatives to life and ensuring that we deliver an amazing experience for Clients, added value for Partners, and a meaningful source of income for Taskers on our platform.

TaskRabbit is a rapidly growing and scaling company,, and the right candidate will be able to balance business needs with long term foundational investments. You will work closely with the Senior Leadership Team and other business leaders in the company to ensure the success of our Partnership initiative.  You will also work with other Product leaders and your counterparts in Engineering, Design, and Data to help build the Product discipline at TaskRabbit - the right candidate will be excited about contributing to the broader functional organization, both by mentoring PMs, and by helping to shape TaskRabbit’s processes and team culture.

Join us in creating a better everyday life for everyday people.

Responsibilities:

    • Drive the product vision and strategy within TaskRabbit for our Partnership products, helping identify and unlock new potential opportunities for TaskRabbit’s growth.  
    • Developing a keen understanding of the needs of the TaskRabbit marketplace and how to effectively integrate TaskRabbit with 3rd parties for optimal success. 
    • Set the direction for your team of product managers as well as engineers, designers and data to deliver an amazing experience for Partners, Clients and Taskers. 
    • Attract, build and manage a team of talented product managers who in turn lead the product development of their respective teams.  
    • Manage multiple product areas, scale teams, and ensure your org is effective, healthy and set up for success by establishing clear and measurable goals.
    • Develop and communicate roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from partner teams to executive levels.
    • Drive cross-functional collaboration with engineering, design, and data along with key stakeholders, other product teams, and the leadership team
    • Work across groups to create a connected vision for building a scalable business that aligns with our customers needs 
    • Leverage customer research and data to deeply understand the needs of our users
    • Own the destiny of the TaskRabbit products and ensure the vision comes to life

Qualifications:

  • You're an experienced leader with a track record of hiring and developing a team of talented and ambitious product managers
  • You understand how to build consumer facing experiences and how to balance business needs with longer term improvements and technical investments
  • You have experience with complex 3rd party integrations and understand the unique challenges and opportunities they present. 
  • You’re skilled at cross-functional leadership and naturally collaborate across multiple domains
  • You can clearly define success metrics at the organizational level, and articulate how teams and projects are contributing to them
  • You are comfortable and confident presenting to senior leadership and can craft a clear narrative to communicate your work
  • You possess a strong business sense and use those instincts to help inform strategic business decisions
  • You are able to motivate senior leadership and partners around insights and strategies developed
  • You have a strong bias for execution and ensure that all teams are consistently shipping product and delivering customer value
  • You have ambitious goals but take a pragmatic approach to reaching them
  • You appreciate and employ open, honest, healthy communication and have no time for politics.
  • Bonus points for prior experience working with 2 sides marketplaces in general and API integrations specifically.

About TaskRabbit

TaskRabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. Acquired by IKEA Group - the world’s largest furniture retailer - in 2017

At TaskRabbit, we want to make your neighborhood a little more familiar. Whether it’s a handyman (or woman!), a housecleaner, moving help or delivery person, we’re imagining a world where everyone will have a go-to team to make everyday life easier. As a company we celebrate innovation, inclusion and hard work. 

As a pioneer of the sharing economy, TaskRabbit was founded on the premise of neighbors helping neighbors. Since then, our network has grown to eight countries and 75+ cities, yet our core mission of creating a better everyday life for everyday people has remained the same.

Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

We are a group of mission-minded people. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially-minded and data-driven people who also have a passion for helping people do what they love - and have a ton of fun while they’re at it.

You’ll love working here because:

  • TaskRabbit is a remote first company. We recognize that talented people live all over the world.
  • Collaboration hub offices in San Francisco, Austin and London
  • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with!
  • Senior Leadership Team 75% women
  • Director Level 86% Diverse 
  • The Values. 
    • Care Deeply. We take time to be present and partner with our team and communities. 
    • Level Up. We navigate through ambiguity and go the extra mile.
    • Be A Better Neighbor. We build a diverse and sustainable community and encourage all voices.
    • Lead The Future Together. We value entrepreneurship and are inspire by action.
  • The diverse culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up more than half of our team and leadership, and we strive to recruit and retain employees from all over the world.
  • The perks. TaskRabbit offers comprehensive medical, dental, vision 100% covered for employees, 401k plan with company matching,  generous and flexible vacation and holiday time off, commuter benefits, learning and development opportunities, career development trainings, monthly TaskRabbit product stipends, IKEA discounts, weekly meditations, and a dog-friendly office.

Equal Opportunity Employer

TaskRabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. TaskRabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. 

TaskRabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • OptimizelyAnalytics
    • TableauAnalytics
    • CanvaDesign
    • FigmaDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Joomla!CMS
    • WordpressCMS
    • IterableCRM
    • SendGridEmail
    • DigiohLead Gen
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

Location

San Francisco, 94107

An Insider's view of Taskrabbit

How would you describe the company’s work-life balance?

Throughout my time at TaskRabbit, I’ve always found it easy to maintain a work-life balance. Even on a team where my colleagues are spread across several different timezones, I’ve seen our leadership take great care to ensure meetings, deadlines and general workload don’t upset the balance we're all trying to achieve with our careers and home life.

Saidah

Senior Tasker Success Associate

What's the biggest problem your team is solving?

Testing in a two sided market place As a company we want new features to positively impact clients and tankers. As we release features one challenge is understanding the effects not only on the cohort affected, but the holistic impact on the Tasker-client eco-system. Optimization of Supply (taskers)-Demand (clients)

Louis

Manager, Data Science & Analytics

How has your career grown since starting at the company?

TaskRabbit presents me with endless opportunities to take on more challenges. If I want to own something, I often have the chance to volunteer and take it on, and my manager also looks out for projects that fit my growth trajectory. As an Engineering Manager, I am nothing without the support of my team, who I absolutely love.

Katie

Director of Engineering

How does the company support your career growth?

TR has a robust history of internal promotions and up-skilling. Design at TR is guided by our four commitments and the needs of the people that use our product. Designers use feedback as a learning opportunity to become better versions of ourselves, while using our career growth ladder as a guide.

David

Manager, Product Design

What are Taskrabbit Perks + Benefits

Taskrabbit Benefits Overview

Taskrabbit's philosophy on benefits and perks is inclusive and thinks of the full person. We offer benefits that support both employees and their families, however they may define that for themselves.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person revenue kickoff
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
50%+ of our leadership team are women and our management team is made up of 80%+ people from historically underrepresented communities.
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
We have 14 affinity and employee resource groups!
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
100% employee paid
Vision insurance
100% employee paid
Health insurance
100% employee paid
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Ginger and Headspace to name a couple!
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Immediate vesting from day one!
Performance bonus
Pension
Pay transparency
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Company-sponsored happy hours
Pet friendly
Fitness stipend
Home-office stipend for remote employees
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Personal development training

Additional Perks + Benefits

We value the flexibility and choice needed to put life before work, especially within our distributed and remote-first environment. Our benefits and perks programs are guided by three core principles: Flexibility and Choice, Connected and Committed, and Inclusive and Equitable. We offer stipends that cover a wide array of at-home and family-focused support, including:

- Professional development stipend (coaching, conferences, certifications)
- Productivity and tech stipend (internet, equipment, ergonomic)
- Wellbeing stipend (mental, physical, spiritual)
- Reproductive Health stipend (fertility, surrogacy, adoption, abortion, trans care)

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