Product Manager - Closing Experience

| San Francisco
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Blend helps lenders maximize their digital agility. Our digital lending platform is used by Wells Fargo, U.S. Bank, and other leading financial institutions to increase customer acquisition, improve productivity, and accelerate the delivery of any banking product across every channel. We process more than $3.5 billion in mortgages and consumer loans daily, helping millions of consumers get into homes and gain access to the capital they need to lead better lives.

As a Product Manager at Blend, you will build the technology that powers the future of lending. We are looking for someone who is a true problem-solver at heart. You don't shy away from new challenges; the harder the problem, the better. You are intensely focused on identifying problems and finding the right solution, and are willing to take risks and face down setbacks along the way. You thrive in a fast-paced and results-oriented environment. You are design-oriented, think in terms of ROI and impact, and enjoy learning about and applying new technologies to solve customer problems in a user-centric way.

How you’ll contribute:

  • Deeply understand the different personas(title agent, notary, attorney, closer etc.) that are involved in the closing journey and the pain points they face to inform closing strategy
  • Work closely with cross-functional product and engineering teams to build mortgage closing experience that simplify the complex, confusing, and opaque steps into a delightful consumer experience 
  • Craft and evangelize the vision and roadmap for your area, relentlessly validating it with prospects to ensure we’re building a valuable and differentiating product
  • Drive the strategy and execution for product, business and partnerships for how Blend expands into digital closings while navigating the current industry landscape

Who you are:

  • 3+years experience building extraordinary software as a Product Manager
  • The ability to make decisions in the face of uncertainty and with incomplete information, and an eagerness to learn from the outcomes
  • Technical fluency that enables you to creatively explore possibilities and challenge constraints with engineering, with demonstrated ability to earn the respect of talented engineers
  • Strong analytical skills, with the ability to gather data, both qualitative and quantitative, emerge with insights, and make and communicate well-reasoned decisions
  • Excellent written and verbal reasoning and communication skills
  • A desire to move fast and act with confident humility

Bonus Points!

  • Experience launching new products and/or growing products beyond a pilot phase
  • Experience in enterprise software, financial services, and/or lending
  • Experience building API-driven platforms and working with third-party systems

Benefits and Perks:

  • Meaningful equity and a 401(k) plan
  • Comprehensive health benefits 
  • Wellness benefits covering a variety of wellness activities, fitness classes, fitness equipment and more 
  • Stipends for work from home setup, internet, and meals
  • Company-wide mental health days 
  • Weekly remote all hands
  • Flexible work schedule, with open vacation policy
  • 16 weeks of paid parental leave

Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law, including the San Francisco Fair Chance Ordinance.
Notice at Collection for California Applicants 

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases

Location

415 Kearny Street, San Francisco, CA 94108

What are Blend Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
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