Product Manager, Insights
Over the next 10 years, biotech will fundamentally rewrite the way we live. Gene editing and cell therapy will dramatically change how we treat cancer and other major illnesses. Biofuels and biomaterials will transform the cars we drive, the clothes we wear, and the makeup of everyday objects. Crop science and synthetic biology will produce sustainable and ethical food. Benchling’s mission is to accelerate the research that propels us towards this future, and magnify its impact, through modern software.
Every day, scientists and academics around the world use Benchling in their efforts to solve humanity's most pressing problems. For these scientists, Benchling is the central technology they use to conduct their research. Our intuitive, user-friendly platform ensures that science isn't held back by outdated and disconnected tools. With Benchling, all scientists can capitalize on their scientific potential.
Benchling was founded by a team of MIT graduates and has raised funding from Andreessen Horowitz, Benchmark, Menlo Ventures, Thrive Capital, and Y Combinator. Our customers include pharmaceutical giants, leading biotechs, and the world's most renowned research institutes.
We're looking for a product manager for our Insights capabilities. Insights is Benchling's native visualization tooling that gives scientists, managers, and executives the answers they need from their data in Benchling.
WHAT YOU’LL DO
- Develop strategy and roadmap for Insights that are both highly technical and elegantly supportive of complex user workflows
- Work with Engineering to plan, prioritize, and execute on launching new features rapidly
- Work closely with our customers to understand how they’re using our product, their needs, and pain points
- Partner with our Customer Experience org to enable complex rollouts and deep product adoption at our customers
- Develop pitches with Sales and Marketing that resonate in a market that's rapidly evolving
- Teach others at Benchling about how customers want to interrogate and analyze data within the platform
- Serve as a SQL expert for others at Benchling, including driving SQL office hours, running classes for the customer experience team, and more.
WHO YOU ARE
- Have 3+ years as a Product Manager or related experience on workflow, analytics, or other technically complex enterprise products
- Possess an intense desire to understand, question, and improve the experiences for users of software products
- A strong problem solver that can gather, prioritize, and drive execution on customer and business requirements, turning them into successful product strategies
- Are comfortable in a customer-facing role, including interfacing directly with highly technical stakeholders within customer organizations
- Are data-influenced, and can identify new opportunities and provide sound reasoning for strategy decisions from that data
- Are excellent at listening to others and articulating ideas in written and oral form
- Possess influential leadership and interpersonal skills that enable you to build strong relationships with customers, your reports, company peers, and executives
- Have demonstrable fluency with SQL (primarily PostgreSQL)
- Are experienced with a scripting language (Python, Ruby, or similar)
- Are a strong communicator with both words and data - you understand what it takes to go from raw data to something a human understands
OUR VALUES
- Empower through information. We explain the “why” behind every decision, unless there are highly sensitive circumstances. We're honest about how we're doing, especially in difficult times. We believe that sharing information builds trust and enables better decision-making.
- Rely on tenacity. Hard work is one of the greatest factors to determine success and is fully under our control. We must make the most of every day by bringing the highest level of determination. Dreaming big is not enough.
- Raise the bar. Pushing ourselves and others to improve will be uncomfortable and at times result in failure. However, it's critical to our success. We're dedicated to creating a place where everyone feels challenged to improve.
- Build a lever. We choose to build tools and infrastructure that will help others make world-changing innovations. There's less glory in it, but in the words of Archimedes, "Give me a lever long enough and a fulcrum on which to place it, and I shall move the world."
PERKS AND BENEFITS
- Work with a talented yet humble team
- Competitive compensation & equity package
- Monthly health & wellness stipend
- 401k
- Medical, dental, and vision insurance
- Weekly virtual social events, and annual company retreats
- *$1,000 work-from-home stipend
*In following best practices and safety protocols, all Benchling employees are expected to work remotely until we are further advised that it is safe for employees to resume work in their respective office locations. To support remote work conditions, Benchling provides each employee a one-time stipend of $1,000 upon commencing employment, and additional discounted employee purchase plans for home-office equipment.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.