Product Manager, Utilities
This role is within the Utility Solutions organization whose mission is to delight utility clients by delivering exceptional results for their EV programs. In this role, you will primarily be focused on product management for an enterprise application that enables the implementation, support, and successful growth of EV programs for our utility customers.
The key users of this product will be utility program managers who are responsible for integrating EVs into the electric grid in a way that supports the health and longevity of the energy system while delivering equitable benefits to EV owners and ratepayers. This application is the most prominent touchpoint between WeaveGrid and our customers, and we will be executing on a deep and ambitious roadmap of features and modules.
This role will be focused on the core activities of enterprise SaaS product management, including maintaining the strategic product roadmap, scoping features, prioritizing backlog, documenting and demonstrating features, and coordinating with internal and external stakeholders to continuously refine the product and process.
Core Responsibilities
- Assist in the definition, design and delivery of client-facing products including data offerings, UX portals, and client metrics.
- Work with agile scrum teams on design, definition, documentation and implementation of features for new applications
- Maintain groomed backlog and roadmap in Jira
- Prepare and maintain the product roadmap which defines product enhancements for short- and long-term releases
- Collect and analyze qualitative and quantitative data to determine product direction and define business requirements.
- Coordinate and participate in user acceptance testing of functional requirements.
- Serve as the internal and external subject matter expert for product offerings, working with Sales, Marketing and Client Success groups
- Support Client Facing Demonstrations of the product
- Conduct research to identify customer needs and market gaps
- Support strategic initiatives and other duties as needed to ensure product success
You have an insatiable desire to help users succeed in their own roles. You are structured and methodical in your work, developing artifacts that are easy for your partners and collaborators to understand and build from.
You seek out compelling evidence for your decisions, and adapt quickly to new customer needs in support of innovative programs. You don’t take claims at face value and seek to test the hunches you develop.
You’re excited to define and build utility-facing products from the ground up. You’re ready to deliver on complex offerings balancing the needs of multiple clients, client stakeholders and internal teams while ensuring your engineering partners have clear priorities and are enabled to succeed.
You are a team player, committed to helping colleagues and accomplishing shared goals.
You want to apply your talents to meaningfully address risks from climate change. In particular, you share the WeaveGrid team’s commitment to achieving outcomes that support the shift to electrified transport and a decarbonized electric grid.
Qualifications
- 5+ years of experience in product management, ideally with complex, data-intensive products for enterprise customers
- Builder of journey maps, mockups and other artifacts to facilitate a great user experience
- Empathy for the needs of customers using your shipped software
- Clear and succinct communication practices - verbally and in writing
- Interest in diving into emerging technologies and industries
- Comfort with with APIs, user interfaces, technical documentation
- Ability to juggle multiple projects and priorities simultaneously
- (Preferred) Experience with electric utilities, power markets, or related industry
- (Preferred) Experience with data products including forecasting and optimization features
- (Preferred) Experience with IoT products
- (Preferred) Previous success in a start-up