Client Engagement Manager (Corporate Clients) at Second Measure

| San Francisco
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As a client engagement manager, you’ll work with some of the world’s largest consumer brands, impacting their most significant strategic decisions. You’ll build relationships with senior executives and strategy teams, ensuring that Second Measure’s data continues to enable them to gain powerful insights into the competitive landscape. Additionally, you’ll work cross-functionally with internal sales, product, marketing, and data teams to develop features that will continue to delight our clients.
 
In this role you will:
  • Own post-sales relationships with decision-makers at corporate clients, working closely with teams overseeing corporate strategy, data analytics, and growth.
  • Develop a deep understanding of client organizational structure and specific needs in corporate strategy. Actively identify opportunities to improve client decision-making using Second Measure data.
  • Act as internal voice-of-the-client to shape Second Measure’s product development efforts.
  • Maintain deep technical understanding of Second Measure’s product and data, to provide first-line technical and product support, on-boarding, and training.
  • Build the strategy around contract renewals and upsell opportunities.
About you:
  •  3+ yrs experience in an account management role working with decision-makers at large corporate brands, market research firms or fast-growing retail startups.
  • You enjoy working with clients as a trusted advisor and are able to build quick rapport and command respect.
  • Strong presentation skills and experience communicating analytical work to executives.
  • You love data. Formal training in data analytics a plus.
  • Ability to thrive in a rapidly changing startup environment.
  • Availability to travel domestically, rough(ly) 10%.

Working at Second Measure:

  • Comprehensive medical, dental, and vision benefits
  • 401(k) with company matching (up to 4% of annual salary)
  • Unlimited paid time off
  • Generous paid parental leave
  • Pre-tax FSA and commuter benefits
  • Life insurance, disability plans, and legal assistance
  • Highly competitive compensation, systematized to break down the gender pay gap and promote fairness
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • SparkFrameworks
    • Google AnalyticsAnalytics
    • SalesforceCRM

Location

Downtown San Mateo

What are Second Measure Perks + Benefits

Second Measure Benefits Overview

Working at Second Measure:
* Comprehensive medical, dental, and vision benefits
* 401(k) with company matching (up to 4% of annual salary)
* Unlimited paid time off
* Generous paid parental leave
* FSAs and pre-tax commuter benefits
* Life insurance, disability plans, and legal assistance
* Highly competitive compensation, systematized to break down the gender pay gap and promote fairness

Culture
Friends Outside of Work
Eat Lunch Together
Open Office Floor Plan
Diversity
Documented Equal Pay Policy
Highly Diverse Management Team
Mean Gender Pay Gap Below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team Workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Lunch and Learns
Promote from Within
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