At Plaid, our mission is to unlock financial freedom for everyone. Since 2012 we've helped tens of millions of consumers live better financial lives and thousands of customers build applications to power a new financial future. Our customers range from established fintechs like Stripe, Coinbase and Square, to Fortune 500 enterprises like American Express and PayPal, to startups that are launching to deliver the next wave of financial innovation. Founded in 2012, Plaid has raised over $300M of capital from major venture capital firms such as Kleiner Perkins, Andreessen Horowitz, Index, Spark and NEA, as well as global financial institutions such as Goldman Sachs and Citi. And we’re just getting started. 

The go-to-market teams at Plaid combine deep market, technical, and product knowledge to help customers obtain Plaid services to build and scale amazing applications. Plaid is looking for an experienced professional to facilitate our commercial relationships with some of the largest names in fintech and financial services. The right candidate has honed business instincts and can drive strong commercial outcomes that position our customers and Plaid for success.

You will serve as a thought partner, contract expert, and at times, lead negotiator for major contracts. Your work is thoroughly impactful as you will define the commercial terms that underpin the relationships between Plaid and its customers. You're motivated by tangible outcomes and finding win-win deals to strike with customers.

You'll also play the enabler for the broader set of Plaid’s go-to-market teams. You will help craft repeatable, robust commercial processes for an increasingly global team to utilize, leading to more speed and consistency. You enjoy rolling up your sleeves and diving into data analysis to make more educated decisions. You're keen on transparency and visibility to enable sharper decision-making and organizational communication.

What you'll do

• Collaborate closely with Plaid’s Sales, Account Management, and Partnerships teams to ensure contracts continue to offer the best fit for prospects and customers
• Creatively enable new deals with top prospects while staying true to Plaid’s operating practices 
• Enable successful renewals with top customers, increasing the durability of Plaid’s commercial relationships
•  Assist with upsells and cross-sells within existing customer accounts
• Craft pricing strategies that work for Plaid, prospects, and existing customers
• Evolve and improve commercial terms, practices, and processes

What excites us

• A business decathlete 
• Desire to build a scalable business platform to further deliver on Plaid’s mission 
• Demonstrated ability to work cross-functionally on challenging, high visibility internal projects 
• Demonstrated ability to effectively communicate and drive results with senior external stakeholdersInterest in financial services and technical products; a high degree of intellectual curiosity
• Excitement to work in a high-growth, ambiguous environment and to help build processes and tools as needed

We are an equal opportunity employer and value diversity at our company. We encourage all applicants, regardless of race, religion or belief (if any), colour, nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.