We’re looking for a passionate sales operations associate to help design the infrastructure that powers the alignment between operations and strategy for our revenue teams.

What is our vision of you? Someone who approaches problem-solving with a systems mindset, breaking down scenarios to their base components and deriving solutions from the ground up, within an iterative process. Our company is growing quickly and there are many moving parts, so in order to succeed, you need to have a comprehensive grasp of the business and what makes it tick. This will include directly interfacing with stakeholders from sales development, technical pre-sales, customer success, alliances and partnerships, sales leadership, and more.

If rapidly scaling a revenue organization into “IPO-ready” territory - and all the challenges that come with it - is something that drives you to perform at a peak level of excellence, then this is the role for you.

We’re Redis Labs, the home of the open source Redis database platform and commercial provider of Redis Enterprise. A recognized leader in NoSQL, in-memory databases with more than 7,400 enterprise customers around the world, we’re growing fast—we’ve raised more than $246 million in funding and are growing our staff across our offices in Mountain View, Calif.; London; Tel Aviv; and Austin, Texas. In the past year alone, Redis Labs has been named to Deloitte’s Technology Fast 500 EMEA, earned a spot on Dun & Bradstreet’s 10 Best Startups to Work for in Israel, and been ranked one of the healthiest employers in the Bay Area.

Responsibilities:

• Work with internal consumers to build solutions that will drive the acquisition of customers at scale through robust sales processes.
• Facilitate successful selection, implementation, adoption and maintenance of new technologies across the business.
• Conduct scoping of projects with stakeholders to understand business requirements, level of effort, owners and timelines.
• Manage Salesforce & Outreach instances, as well as a variety of other tools.
• Collaborate with Data Quality and Sales Enablement teams to ensure that our teams have what they need to be successful, day-to-day.
• Assist with bug triaging for all sales systems.

• 2-4 years experience in an operations, consulting, or deep technical support function, ideally in SaaS
• Customer-centric attitude with excellent communication skills; comfortable running discussions with senior leadership
• Experience deploying, scaling, and managing Salesforce, reporting infrastructure and other sales systems to 300+ users
• Advanced Salesforce experience including experience with flow and process builder automation, object modeling, data governance controls, system integrations
• Competency with Excel and/or Google Sheets (pivot tables; lookup and reference functions; macros, etc.)
• Experience with sales engagement platforms (Outreach)
• Experience with complex lead routing solutions (LeanData)

Advantages

• Meaningful experience with Outreach, LeanData, Zuora, Drift, Marketo, or Tableau
• Salesforce certifications (e.g. Advanced Admin, Sales Cloud Consultant, or Platform App Builder preferred)
• Experience with Agile Project Management methodologies and/or Jira
• Experience with Apex
• Experience with Business Process mapping and design
• Experience managing data providers (e.g. DiscoverOrg, HG Data, ZoomInfo, etc.)
• Prior experience in a selling role (e.g. SDR, AE, etc.)

As an equal opportunity employer, Redis Labs Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Please view the ‘EEO is the Law’ poster.