(Senior) Account Manager, Gaming at Sensor Tower

| San Francisco
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Role Summary:
We're looking for Account Managers that are excited by data-driven story telling. On a day-to-day basis, you will leverage analysis skills to tie together qualitative and quantitative mobile gaming data for Enterprise customers.
You will help Enterprise clients make key business decisions by understanding their needs, completing project-based reports/Quarterly Business Reviews, and acting as a strategic partner to them.
You will also nurture relationships with these mobile gaming industry experts to ensure that our clients are getting the most value out of our data and platform.
A Day in the Life: 
Interviewee: Lynn Chou - Account Manager (San Francisco)
Q: What do you enjoy about working on the Account Management team?
My favorite thing about the Account Management team is that our purpose is to show our customers the value in Sensor Tower and to get them excited, so lots of good energy all around!
Q: What is the account management team dynamic like?
I love my teammates. They're all incredibly driven, supportive, and intelligent problem solvers -- they're the kind of teammates that make Monday mornings worth it :)
Q: What is something you’ve learned while working at Sensor Tower?
Being in the mobile industry requires you to adapt quickly to changing trends and even changes in the business landscape. You never know what each day will bring but seeing Sensor Tower tackle this first hand has been a great and inspiring learning experience.

What We're Looking For

  • Experience working on project-based and/or consultative work
  • 2-5 years of account management, business analyst or market research industry experience
  • BA or BS, technical, business, or statistics related field
  • Innate interest and/or experience in following industry trends to provide impactful advice and business practices to clients

Preferred Experience

  • Experience as a Game Analyst or User Acquisition Specialist within the mobile gaming industry
  • Experience creating, managing, and implementing Quarterly Business Reviews
  • Ability to identify product penetration opportunities within the managed customer base
  • Ability to have c-level discussions with customers and work on strategizing their use cases with our platform
  • An eye for detail following the industry trends and interpreting these into day-to-day business impact. Understand the product development cycle, able to communicate between product team and customer effectively to - manage expectations on feature requests and releases
  • Experience leading contract renewal discussions
  • Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate - results every day

Responsibilities

  • Perform market research and analytical projects to draw insights and add value to existing mobile gaming customers' business strategy
  • Create, manage, and implement Quarterly Business Reviews
  • Identify product penetration and up-sell opportunities with gaming clients
  • Work with internal cross-functional teams to collaborate on projects and client requests as needed
  • Carry strategic discussions with c-level and executives to demonstrate strategic value of Sensor Tower products
  • Follow and continuously keep up with gaming industry trends, best practices and client business strategies to best deliver value to clients' various cross-functional teams
  • Be a communication bridge between engineering team and client base to communicate feature requests, product roadmaps, etc. 

Why Join Sensor Tower?

  • We were named one of the 50 Tech Companies to Know in 2020 by BuiltIn
  • We have not raised any additional funding beyond our $1 million Seed round! Our continued success with no outside funding speaks to our product, market size, and most of all, our people.
  • We have a birds-eye view of the entire mobile app ecosystem, and we keep our teams constantly abreast of the latest mobile app trends, news, and best practices.
  • You align with our Core Values: Customer-Focused, Innovative, Continuously Learning, Action-Oriented, Respectful, Data & Metrics-Driven.
  • We grant options to all of our employees because we recognize that everybody plays an integral role in our success; thus all employees should be invested in Sensor Tower (both figuratively and literally).
  • We offer catered lunch and dinner everyday, unlimited PTO, opportunities to join corporate sports leagues, flexible work hours, 401K, Boba Fridays, Project Juice First Fridays, team trips (white water rafting, Hawaii, and weekend Tahoe mansion trips to name a few), and more

Sensor Tower is proud to be an equal opportunity workplace. 
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
If you have a disability or special need that requires accommodation, please let us know.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • MarketoLead Gen

Location

We're right in the heart of the Financial District. From the Embarcadero and Montgomery BART stations, we're a quick 5-10 minute walk away.

What are Sensor Tower Perks + Benefits

Sensor Tower Benefits Overview

Our Benefits:

Flexible work hours
Unlimited vacation time
Health, dental, and vision insurance
Lunch and dinner catered daily
401K
Fully stocked kitchen
In-office massages

Our Culture:

Regular company outings/events
An open, collaborative, and trusting culture
Teammates that embody our core values
Annual team trips (Hawaii & Lake Tahoe so far!)
Corporate sports leagues
Project Juice First Fridays
Boba Fridays

Culture
Partners with Nonprofits
Sensor Tower provides our mobile app insights platform for free to non-profits that are using mobile apps to further their mission.
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Sensor Tower hosts company outings on a quarterly basis ranging with activities like miniature golf, dinner cruises, bowling, and more. On an annual basis, we take company-wide vacations (Hawaii!).
Free Daily Meals
Sensor Tower provides lunch and dinner on a daily basis. The kitchen is full of employees making breakfast in the morning as well.
Game Room
We have monthly board game nights and we have a video gaming setup. Some of us may or may not have organized and participated in a Super Smash Bros tournament.
Stocked Kitchen
We have a fully-stocked kitchen with health and wellness in mind. From every type of milk-alternative and fruits & veggies to all types of protein and healthy snack bars, we'll keep you fueled.
Some Meals Provided
We provide lunch (EatClub) and dinner (Caviar) to our employees every day. We also have a stocked fridge for breakfast and snack time. You should see some of our employees' creative breakfast plates!
Happy Hours
Sometimes our Happy Hours are company-sponsored, but we often have employees put together a Happy Hour group themselves. Wing Wednesdays, Tiki bars and Karaoke are some of our favorite get-togethers!
Recreational Clubs
Sensor Tower sponsors corporate sports leagues. You can find our co-founder, Oliver, balling on the basketball court with other employees - and our softball team won first last season!
Relocation Assistance
Fitness Subsidies
We offer a $50/month Health and Wellness stipend to all employees. (Fun fact: This program was created by our Benefits Task Force committee. Go BTF committee!)
Professional Development Benefits
Job Training & Conferences
Though we don't have a set stipend, those that want to attend a conference for their own development are welcome to make a case and discuss with their manager.
Cross functional training encouraged
Promote from within
Customized development tracks
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