Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.
Fastly’s customers’ use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travelers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real time, across devices. They include many of the world’s most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster

We’re building a more trustworthy Internet. Come join us. 

Sr. Director, Global Sales Enablement

The Senior Director, Sales Enablement leads various sales and channel efficiency initiatives sought at transforming the way Fastly’s sales and services organizations approach the market and engage with prospects, customers and partners. This role is responsible for a number of key internal objectives including the design, development and execution of our training strategy to ensure that the sales and services teams are equipped with the knowledge of our products and services, process and skills required to be successful. This role will also plan and execute key Sales & Services events, including Revenue Kickoff.

What You'll Do

• Partner with Sales & Services leaders to understand their business, identify knowledge and skills gaps, conduct ongoing needs assessments, and deliver targeted enablement programs in coordination with Marketing, Product, Support and Operations teams
• Build and retain a team of enablement professionals to execute and improve the strategic enablement program
• Design, implement and lead an initial onboarding and continuous enablement program for all Sales & Client Services personnel that shortens the time to productivity
• Design, implement and run a coordinated onboarding strategy for Customers and Partners that drives adoption including onboarding, product knowledge and continuous enablement for new features.
• Define, measure and report the performance of our enablement programs' impact, efficiency, appropriateness, and utility
• Initiate, develop and maintain positive relationships with key partners at all levels in the organization to ensure alignment across the organization
• Participate in GTM launch programs, with an ownership over sales & services readiness perspective
• Manage the content library that is used by the Sales & Client Services teams, ensure that all information is easily and readily accessible at point of need, and for the appropriate audience.
• Plan & execute all aspects of key events for the Sales & Client Services teams including Sales/Revenue Kickoff, award trips and leadership meetings

What We're Looking For

• 12+ years working in a sales, marketing, operations or sales enablement role at a technology or software company
• 6+ years specifically in an enablement or effectiveness role at a technology or software company
• Experience leading high performing, global enablement teams across multiple companies
• Prior experience working with sales enablement & CRM tools to support global teams, preferably Salesforce.com CRM and Showpad
• Prior experience planning and executing large Sales Kickoff events
• Ability to expertly coach and role play with individuals is key to the role
• Experience developing training content- this includes the use of presentations, interactive exercises and other hands-on workshops
• Excellent public speaking, presentation, teaching, facilitating and writing skills
• Ability to handle projects & initiatives across multiple groups, prioritize tasks effectively with various partners
• Self-starter, results driven, motivated, creative and resourceful
• Ability to thrive in a fast-paced environment where priorities change quickly based on business needs

Why Fastly?

• We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.
• We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. In fact, 50% of our employees work outside of SF! An international remote culture is in our DNA.
• We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits like up to 20 weeks of paid parental leave, options for free medical/dental/vision plans, and an open vacation program that enables our folks to take the time they need to recharge (some benefits may vary by location).
• We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.
• We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply!

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment.

Employment decisions at Fastly are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Fastly encourages applicants from all backgrounds.

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Fastly. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

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