Customer Success - Solutions Architect
Seeking Technical Wizards to Delight Our Customers
It's one thing to build a proof of concept; it's another thing entirely to implement a solution. Somewhere between a customer success manager and a software engineer lies a special talent that enjoys solving complex technical challenges while building strong relationships.
Our Solutions Architects not only implement solutions, more importantly, they enable our customers to successfully build on Tray.io. Every customer works with different technology stacks; our SA's are adept at looking up API documentation to understand how new technologies integrate.
One of our core values is being “Solutions Oriented”. Never dealt with a NetSuite connector? Research it’s API documentation. Stuck on a Python problem? Look it up on Stack Overflow. Need help debugging a complex workflow? Ask a teammate for help.
Whatever the problem, you're always thinking of ways to overcome it.
Your team will fully support you to do your best work.
Our team is humble but fiercely ambitious people, who take immense pride in what they do. We work in a culture built on friendship, transparency, and above all, looking out for one another.
The heart of Tray.io is made of generosity and trust. It is a community built on individual interactions between people who think differently; who are always available to help, to answer questions and to empower. You'll have endless opportunities to learn and grow in a fun, fast-paced, and open environment. We love to achieve things that haven’t been done before.
We believe in diversity and equal opportunity.
We believe that in building diversity we build strength. We encourage all to apply, and we do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.