Solutions Engineer, Corporate

| San Francisco
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About Us:

Chorus.ai is the No.1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai’s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Customers like Zoom, Mavenlink, Qualtrics, Adobe, TripActions, and GitLab ramp new hires to productivity 30-50% faster and see an increase in quota attainment from 20-to-100%. Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv, Boston, Toronto, and Salt Lake City.

Now is the time to join the Chorus.ai team!


The Role: 

The Solutions Engineering team at Chorus are product experts who serve as an extension of sales & customer success, supporting AEs/CSMs as a strategic resource in deal cycles to help secure and grow ARR. We build trust and confidence with customers by mapping use cases, business objectives and workflows back to the solutions we offer, and help inspire and drive innovative approaches to solving sales enablement challenges.We also collaborate and work closely with other teams (Product Management / Product Marketing / Engineering) across the organization in support of successful customer implementations, product decisions and innovation, and the achievement of company growth goals.

What You'll Do:

  • Be the expert that articulates Chorus.ai capabilities in the context of customer needs
  • Manage and lead the technical aspects of POCs and technical evaluations
  • Interact directly with prospects to address any technical questions and ensure the technical win
  • Contribute reusable assets such as technical documentation and POC workflows
  • Perform configuration, integration and customization of the prospect/customer’s Chorus.ai instance, during a POC as well as post-sales
  • Track and raise feature requests & bugs, collaborating closely with product management and engineering teams

What You Bring to the Table:

  • 4 + years of SMB / Mid Market software selling or solutions engineering experience
  • Experience scoping, managing and executing customer pilots and Proof of Concepts
  • Bachelor’s degree in a related field
  • Experience mapping requirements to software solutions
  • Excellent interpersonal, communication, persuasion, presentation and writing skills
  • Knowledge in Salesforce, Sales Enablement, Scaling Sales Team methodology
  • Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
  • Superior solution scoping abilities, using our existing solution and influencing new product development
  • Basic knowledge of APIs, JSON and SQLMust be willing to work in a fast-paced startup environment with multiple roles

Bonus Points:

  • Previous consulting experience implementing enterprise-class software solutions in the sales enablement space
  • In-depth knowledge of Product Management and/or Communication Software (screen share solutions and dialers)
  • Basic knowledge of Hubspot CRM

We're a tight-knit team of world-class scientists, engineers, business minds, and product designers who believe passionately in our mission and put our team ahead of self. We are committed to the continued development and growth of our employees and invest in your success!

We care about your personal well being as much as your professional success and offer generous benefits including comprehensive health benefits, 401k with generous company matching, FSA for Health and Dependent Care, Unlimited PTO, lunch allowances, monthly Team Events, and more!

We are committed to creating a diverse and inclusive work place and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

We understand that not everyone will match the above qualifications 100%. If your background isn't perfectly aligned but you feel you would be a great addition to the team, we'd love to hear from you.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • AngularJSFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases

Location

San Francisco

What are Chorus.ai Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Commuter Benefits
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Mentorship program
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