Atlassian's software powers teams in every industry to collaborate, ideate, and innovate.

Senior Data Scientist, Cloud Operations Products

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Employer Provided Salary: 126,300-202,900 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Atlassian seeks a Senior Data Scientist to join a high-performing Data Science team dedicated to driving actionable insights across our Customer Support Products and Ecosystems. The team enables world-class customer experiences through our cloud operations products by delivering experiments (A/B testing), advanced statistical analyses and machine learning models. This Senior Data Scientist is also responsible for driving new, innovative solutions that elevate analytics capabilities and proposing data-driven process improvements that empower and enable Support Engineers in the customer support organization.
The ideal candidate will have a proven background in applied statistics, economics or a related quantitative field. We are looking for someone with fluency in operations products, experience with customer support domains, comfort with ambiguity and a passion for working with cross-functional teams. You are a self-starter and strategic problem solver with demonstrated success in using data science to drive understanding, progression, and decision making for large organizations.
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $152,200 - $202,900
Zone B: $137,000 - $182,600
Zone C: $126,300 - $168,400
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

  • Leverage advanced statistical analysis and/or machine learning toto shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Atlassian
  • Define, understand, and test opportunities to improve the products and business and influence roadmaps through insights and recommendations
  • Identify and measure the success of product efforts through experimentation, forecasting and monitoring of key product metrics trends
  • Partner with cross-functional teams across product, engineering and operational stakeholders to drive analytics delivery for programs or products
  • Evangelize and drive adoption of the data products that you and the team develop

  • 5+ Years of Experience in Data Science or related fields
  • Proficiency in SQL AND another data manipulation programming language (e.g Python, R)
  • Expertise at telling stories with data and familiarity with at least one visualization tool (e.g. Tableau, R-Shiny, Microstrategy, SAP Business Objects, Looker, etc.)
  • Experience in applying statistical concepts (e.g. regressions, A/B tests, clustering, probability) to business problems
  • Experience driving projects or programs which have had proven impact on business strategy and performance through your analytics skills
  • Ability to craft analysis into well-written and persuasive content
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What are Atlassian Perks + Benefits

Atlassian Benefits Overview

Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, five paid volunteer days a year for your favorite cause, plenty of food and drinks, ergonomic workstations, employer-paid insurance coverage for you and your family, pension and more.

We're a global company and each of our office locations also has its own unique perks and benefits. Some of our benefits vary slightly by location.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

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