Senior IT Systems Engineer

| San Francisco, CA, USA | Remote
Employer Provided Salary: $145,000-$165,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.

Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.


ABOUT THIS TEAM: 

Liftoff is seeking a Systems Engineer to join our IT Team and provide additional support for project-related needs. Our IT Team is one of the key backbones for our company and maintains all essential IT operations for Liftoff. This includes operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.


Responsibilities:

  • Own projects, solutions, and key responsibilities within a larger business initiative
  • Design, implementation, and ongoing management of the Okta Identity and Access management platform.
  • Implement overall AWS management and controls
  • Manage the complete lifecycle of user identities, including provisioning, de-provisioning, and access modifications. Implement and maintain automated workflows for user onboarding and offboarding.
  • Leverage APIs to integrate, automate and administer SaaS services such as Google Workspace, Slack, Google Meet and other services not fully integrated with Okta or Okta workflows.
  • Continue developing and maturing our IaaS functionality leveraging Hashicorp Secret Manager, Terraform, Kubernetes, and Github Actions.
  • Identifying gaps between SaaS based automations and existing scripts and determining the best approach to shore up those deficiencies.
  • Develop system-monitoring and support automation to enhance and scale the quality of support
  • Enhance existing network configurations to make recommendations and implementing changes keeping IT and Security requirements in mind.
  • Handle business-critical IT tasks and systems that provide commercial advantage in a global marketplace
  • Enable faster and smarter business processes and implement analytics for meaningful insights
  • Analyze the AI landscape to determine existing and potential tools to implement to further improve our use in both IT and the overall business. 
  • Nurture dependable IT infrastructure and networking that’s always up and running
  • Partner with internal and external partners to communicate project status, activities, and achievements
  • Own projects, solutions, and key responsibilities within a larger business initiative

Requirements

  • 7+ years experience with SaaS applications such as Okta, Google Workspace, Slack, JAMF, Crowdstrike and other tools
  • Strong networking background, preferably within a full Meraki network stack
  • 5+ years experience with AWS platform and architecture. 
  • Strong scripting skills and API experience
  • Recommended Experience
  • JIRA project management and administration
  • Terraform
  • Mac centric endpoint environment

This role is eligible for remote-first work in CA, OR, or WA and this person will periodically (1-2x/month) be reporting to our office headquarters in Redwood City, CA.

Working at Liftoff is fast-paced, fun, and challenging, and we thrive on innovation. Come join our team and help shape the future of the mobile app ecosystem. If this role sounds interesting to you, we would love to hear from you! 

Liftoff offers all employees a full compensation package that includes equity and health/vision/dental benefits associated with your country of residence. Base compensation will vary based on candidate location and experience. The following are our base salary ranges for this role: 

SF Bay Area, NYC, Los Angeles/Orange County: $145,000 - $165,000

#LI-Remote

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

Please see the independent bias audit report covering our use of Covey here.

Liftoff is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. Liftoff is further committed to providing an equal employment opportunity for all employees and candidates for employment free from discrimination and harassment on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination and harassment is unlawful and will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity and expects the full cooperation of all personnel.


Agency and Third Party Recruiter Notice:

Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • ClojureLanguages
    • jQueryLibraries
    • ReactLibraries
    • DockerFrameworks
    • GraphQLFrameworks
    • gRPCFrameworks
    • HadoopFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • TerraformFrameworks
    • CassandraDatabases
    • DynamoDBDatabases
    • HBaseDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • TableauAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • BasecampManagement
    • ConfluenceManagement
    • Google DocsManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • MURALCollaboration
    • AsanaProject Management

Location

Our US Headquarters is located in vibrant downtown Redwood City, conveniently located within walking distance from the CalTrain station & a wide variety of retail & dining options.

An Insider's view of Liftoff

What's something quirky about your company?

Best part of Liftoff is the company-wide, mutual encouragement for all to lead w/authenticity, courage, & compassion. Whether it’s fun self-expression or the tough acknowledgment of BIPOC societal & workplace inequities, there’s a tangible motivation to embrace & share my uniqueness & inherent personal responsibility to support the same in others.

Alex

Sr. Sales Engineer

How do you collaborate with other teams in the company?

I think about collaboration as sharing & aligning goals, which creates business alignment. Setting clear goals & direction fosters collaboration toward a common effort, & understanding each other's priorities helps in achieving this win-win scenario. Ultimately, I believe transparency builds mutual trust, enabling us to achieve more as a company.

Darryl

Manager, Regional Sales, Greater China Region

How has your career grown since starting at the company?

I started as an intern and accepted a full-time offer because I knew my team would be supportive of my professional goals. So far, in my first few months, I’ve led a companywide lunch & learn, and I became my team’s culture lead. Overall, I’ve exceeded my expectations in expanding my skill set and have become more confident in my professional self.

Maya

Business Intelligence Analyst

How do you make yourself accessible to the rest of the team?

I love interacting w/Liftoffers at a human level & keeping a pulse on our culture & team morale. I do this in proactive ways through quarterly regional CEO fireside chats, bi-monthly CEO breakfasts w/groups of 3-5 team members, ad hoc walk-and-talks, & monthly team all-hands. I also encourage team members to put time on my calendar as necessary.

Mark

CEO

How do your team's ideas influence the company's direction?

Everyday the decisions the ACP team makes on creative optimizations influence Liftoff’s business success. Our job is to tell a more compelling creative story for our customers based on A/B tests. Finding a new animation style or playable concept that gets users excited is not only a win for the customer but for us at Liftoff as well.

Alexandra

Manager, International ACPs

What are Liftoff Perks + Benefits

Liftoff Benefits Overview

At Liftoff, we strive to provide an environment where our employees feel empowered to learn and grow. We are driven to continually build an inclusive and ever-changing organization, foster a positive work environment (both in-office and remote), and provide valuable results to our customers. We offer full coverage of your medical, vision, and dental benefits, and also offer family planning services, mental health services, 401k with company matching, and unlimited PTO for all US employees. Some of our perks include monthly stipends for lifestyle, office meals, commuting, and career development.

Culture
Volunteer in local community
Liftoff gives back locally to all of our seven offices globally; this includes in-person and skills-based volunteering employee gift matching, and pro-bono professional services.
Partners with nonprofits
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
Liftoff hosts regional meetings called Liftoff Live designed for team and cross departmental collaboration and trainings. As a global company, we have one in each region, Americas, EMEA and APAC.
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Our cross department ERGs include Liftoff Ladies, Liftoff Pride, Liftoff Parents, etc.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
As a privately held company, we offer employees stock options.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Liftoff offers all employees a Family Planning Stipend of up to $15,000 USD that can be used towards services like IVF, adoption, and gestational carrier support.
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
We offer unlimited PTO.
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Liftoff offers Caltrain GoPassess; monthly ride share credits, parking passes, etc.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Including board game, running, basketball, and book clubs.
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
Virtual coaching services

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