Senior Software Engineer II, RCX

| Mexico, IN, USA | Remote
Employer Provided Salary: 65,000-75,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Sorry, this job was removed at 9:11 a.m. (PST) on Tuesday, May 14, 2024
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Why TrueML?

 

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. TrueML’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

 

The TrueML team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.


About the Recover Product and Team:


At the heart of Recover CX, our mission is to revolutionize the debt collection industry by infusing empathy and consumer-centric strategies into every interaction. As a pivotal product team within the company, we're not just a revenue driver but a change agent impacting millions across the United States. From architecting a high-volume, serverless communication service to designing user-friendly interfaces, our work is about more than software—it's about making a difference. We want to hear from you if you're passionate about using your technical skills for meaningful change.

What You'll Bring to the Team:

  • Experience: At least 4 years in software development, with a proven track record in Go and experience in another language.
  • Technical Mastery: Deep knowledge of distributed, serverless architectures, particularly AWS Lambda. Experience with Kubernetes or similar container orchestration platforms (Docker, ECS, EKS, GKE).
  • Leadership: Not only will you lead projects, but you'll also guide technical decisions and architecture with confidence and clear communication.
  • Collaboration: A knack for working seamlessly with Product Management and engaging with stakeholders.
  • Quality Focus: An advocate for high-quality, robust, and well-tested code. Your commitment to end-to-end/integration testing ensures reliability.
  • Software Intuition: Beyond technical skills, you understand what makes software exceptional and can articulate these principles.

Bonus Points for:

  • Familiarity with Infrastructure as Code
  • Coding experience in Python & Scala
  • A desire to mentor and elevate your peers
  • A vested interest in enhancing system reliability
  • Experience with application performance monitoring tools, like Datadog



Benefits, Perks, and Culture

 

- Unlimited PTO

- Medical benefit contributions in congruence with local laws and type of employment agreement

 

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join TrueML and make a difference.

 

Our Dedication to Diversity & Inclusion

 

TrueML and TrueAccord are equal opportunity employers. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • MySQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google BigQuery (migrating to Snowflake)Databases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • LookerAnalytics
    • Google BigQueryAnalytics
    • FullStoryAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Location

San Francisco, CA 94105

An Insider's view of TrueML

What are some social events your company does?

There are a growing number of public and private offerings available to all employees. Since we are mainly a remote environment, there are bi-monthly meetings designed to explore & celebrate mental health, physical wellness, gender, race, and equity. Leadership is also very diligent in organizing department offsites.

Eric

Sales Representative

What does your typical day look like?

A day at TrueML is fun as it’s truly different day-to-day. It can include defining requirements, working with Engineers, talking to our customers or clients, discussing new initiatives in the pipeline, building buy-in into our roadmap, and more. It's a mix of meetings, Slack conversations, and in-person working sessions and is never predictable.

Nisha

Senior Product Manager

How does the company support your career growth?

Beautiful things can happen if you work diligently and communicate your goals to your manager. For example, my current role, Paralegal Operations Analyst II, is a "hybrid role" because I expressed interest in learning about operations. I also expressed interest in a leadership role and was placed in the company's management development series!

Leana

Paralegal Operations Analyst II

What is your vision for the company?

We began our journey by launching the first digital collection agency, TrueAccord. Throughout the years, we've learned where TrueML can create value for those in debt. Having interacted with tens of millions of consumers, TrueML is in a unique position to promote its ultimate vision: A world in which no one gets locked out of the financial system.

Nadav

Co-Founder & Chief Innovation Officer

What's something quirky about your company?

The TrueAccordians represent a virtual band experience made up of employees from all over the company. With lyricists, singers, pianists, drummers, and even a saxophonist to boot, this unique extracurricular is easily a favorite work perk.

Candace

Content Specialist

What are TrueML Perks + Benefits

TrueML Benefits Overview

We offer:
*** Unlimited PTO policy
*** Paid time off to volunteer
*** Paid training and certifications
*** We promote work/life harmony
*** Paid holidays
*** Health (PPO, EPO, and HMO), dental, and vision benefits
*** 401K with generous matching!
*** Voluntary additional life and AD&D insurance

TrueML covers 95% of the premium cost for employees and 65% for their dependents’ medical, dental, and vision coverage. TrueML covers 100% of the premium for employee Basic life and AD&D, and short- and long-term disability coverage.

Culture
Volunteer in local community
We recently implemented 16 hours of paid time off to volunteer in the communities where our offices and employees are located as a way to do our part in any way we can!
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Flexible work schedule
Remote work program
While only certain positions are 100% remote, we have a flexible WFH policy. All WFH details are discussed and determined with your manager.
Diversity
Highly diverse management team
Mandated unconscious bias training
Hiring practices that promote diversity
TrueML partners with organizations (NPower, Divergence Academy, Upwardly Global, WILPower) that assist underrepresented groups (People of color, Women, and Veterans) in finding positions.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Healthcare Limit: $2,850 Dependent Care Limit (13 and under + elder care): $5,000
Disability insurance
100% employer paid for STD and LTD benefits.
Dental insurance
MetLife Dental PPO
Vision insurance
MetLife Vision
Health insurance
We offer Kaiser Permanente (HMO in California only) and two different Cigna plans. Please ask recruiter for details.
Life insurance
Basic life insurance is equal to 2 times an employee's annual salary up to $500,000. Additionally, employees have the ability to opt into a voluntary life and AD&D insurance plan.
Wellness programs
Employees enjoy free access to the Wellness Coach mobile app. This app offers mental, financial, physical, and emotional well-being resources. Additional perks are available through Cigna health.
Team workouts
TrueML employees have a dedicated #Peloton Slack channel and participate in a weekly team ride every Tuesday!
Mental health benefits
Besides our EAP, Claremont, we offer Wellness Coach, Happify, Ginger, and Talkspace to ensure our employees are taking care of their mental health.
Financial & Retirement
401(K)
Administered by Charles Schwab
401(K) matching
TrueML will match 100% on the first 3% of eligible compensation and 50% on the next 2% of eligible compensation that is contributed by the employee. Eligible on date of hire.
Company equity
TrueML offers stock options to employees because we believe in the power of equity!
Performance bonus
Bonuses are based on company performance and paid annually.
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Unlimited vacation policy
Paid volunteer time
TrueML is proud to offer employees 16 hours of paid volunteer time off to give back to our community.
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
TrueML has a fully stocked snack area, an all-in-one coffee machine, and a huge wall of healthy snacks in our Lenexa office location!
Company-sponsored happy hours
Virtual happy hours are hosted quarterly.
Home-office stipend for remote employees
Remote employees are given a one-time stipend to spruce up their home office.
Professional Development
Job training & conferences
TrueML offers employees professional development opportunities like the ability to attend job-related conferences and seminars.
Lunch and learns
Some departments, like Engineering and Product, hold lunch and learns that happen semi-monthly.
Promote from within
Continuing education available during work hours
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Unlimited PTO is not just a gimmick here at TrueML. We partner closely with the management team to ensure all employees are encouraged to leverage this benefit to recharge, explore, and enjoy their life.

Our employees asked for volunteering time off, and we delivered! All employees are allotted 16 hours of paid volunteer time off to give back to their community. We incorporate volunteering into our department offsites and Executive visits across the country.

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