Senior Software Engineer, Machine Learning Infrastructure

| United States | Remote
Employer Provided Salary: 170,000-250,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That's why we’re building the only app homeowners need to effortlessly manage their homes —  knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry — we must be doing something right. 

We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.

At Thumbtack, we're creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together. 

Thumbtack by the Numbers

  • Available nationwide in every U.S. county
  • 80 million projects started on Thumbtack
  • 10 million 5-star reviews and counting
  • Pros earn billions on our platform
  • 1000+ employees 
  • $3.2 billion valuation (June, 2021) 

About the Machine Learning Infrastructure Team

At Thumbtack, our challenges span a wide variety of areas, ranging from building search, ranking & recommendations systems to optimizing pricing and spam detection models. The ML Infrastructure team is responsible for centralizing, standardizing and evolving machine learning infrastructure capabilities for teams across engineering that experiment with or deploy machine learning models for different problems. To read more about some of the engineering challenges at Thumbtack, visit our engineering blog.

About the Role

As a Senior Software Engineer focused on ML Infrastructure, you’ll focus on bringing the Thumbtack’s ML Infrastructure vision to life. You’ll collaborate with engineers, applied scientists and product managers across engineering to refine and execute on our shared vision for generative AI, feature platforms, model deployment, and model monitoring. This could include introducing the latest feature engineering & model building frameworks, creating a standardized process for model deployment and monitoring, working with the data platform team on evolving feature storage, or working with applied scientists on productization of complex models.

Responsibilities

  • Collaborate with engineers, applied scientists and product managers to identify shared ML infrastructure needs across areas like feature engineering, model experimentation, model inference & CI/CD, generative AI, and model monitoring.
  • Build, maintain, and communicate our roadmap.
  • Centralize and standardize ML infrastructure & associated best practices for product teams across engineering.
  • When appropriate, experiment with and introduce next-generation ML infrastructure capabilities and frameworks so product teams can continue to harness the power of open source / vendor-driven advances in machine learning.
  • Drive projects to completion with a tenacious focus on the business impact of those projects.
  • Solve tough technical problems and stay up-to-date with the latest advances in this constantly evolving problem space.

What you'll needIf you don't think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we're looking for someone excited to join the team.

  • 5+ years of industry experience in engineering.
  • 2+ years of industry experience working on machine learning modeling or infrastructure.
  • You’re fluent in at least one major programming language and would be able to switch between multiple languages. In our stack, we use Go and Python most heavily.
  • You have experience building software on top of relational databases such as Postgres or MySQL.
  • You can break down complex problems rigorously and understand the tradeoffs necessary to deliver great, impactful products.
  • You’re curious, you’re data-driven, you love to ask questions, and you think critically about problems.
  • You love delivering value to your users and your teammates through your work.

Bonus points if you have

  • You have experience building and evolving machine learning infrastructure.
  • You have worked with frameworks like PyTorch, Tensorflow, Scikit-learn, and Airflow
  • You have experience with generative AI infrastructure and vendors
  • You have experience building and maintaining reliable, performant distributed systems.
  • You’re familiar working with major cloud providers and/or the big data ecosystem (Amazon Web Services, Google Cloud Platform, Spark, etc).
  • You’ve demonstrated your ability to thrive in a fast-paced startup environment.

Thumbtack is a virtual-first company, meaning you can live and work from any one of our approved locations across the United States, Canada or the Philippines.* Learn more about our virtual-first working model here.

For candidates living in San Francisco / Bay Area, New York City, or Seattle metros, the expected salary range for the role is currently $180,000 - $250,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

For candidates living in all other US locations, the expected salary range for this role is currently $170,000 - $215,000. Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.

#LI-remote

Benefits & Perks

  • Virtual-first working model coupled with in-person events
  • 20 company-wide holidays including a week-long end-of-year company shutdown
  • Library (optional use collaboration & connection hub) in San Francisco
  • WiFi reimbursements 
  • Cell phone reimbursements (North America) 
  • Employee Assistance Program for mental health and well-being 

Learn More About Us

  • Life @ Thumbtack Blog   
  • How Thumbtack is embracing virtual work  
  • Follow us on LinkedIn  
  • Meet the pros who inspire us

Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law. 

Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected]

If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .

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Technology we use

  • Engineering
  • Product
  • People Operations
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

1355 Market Street, San Francisco, 94103

What are Thumbtack Perks + Benefits

Thumbtack Benefits Overview

We work hard, but we’re not all business. We take employee well-being very seriously. Because people do their best work when they’re rested and engaged, and we believe that everyone should love where they work.

Be part of a dynamic culture built on integrity, inclusion, and authenticity, where our leaders listen to feedback and take action. With more than 20 company-wide holidays (including an end-of-year company shutdown), flexible PTO, equal parental leave, and a virtual-first working model, we treat you like our greatest asset—because you are.

Culture
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Quarterly engagement surveys
Employee awards
Flexible work schedule
Virtual work at Thumbtack means set Collaboration Hours for Zoom meetings, weekly focus time on No Meeting Wednesdays, and Google Docs and tools for asynchronous collaboration across teams.
Remote work program
We believe great work can be done from anywhere. With our virtual-first model, you have the opportunity to choose where you live and work.
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
All parents get 12 weeks of leave, and birthing parents receive 8 additional weeks. We also provide generous fertility benefits with a lifetime maximum benefit of $30,000 USD.
Family medical leave
Adoption Assistance
HRA Infertility & Gender Dysphoria & Adoption Assistance: $10,000 per year, ($30,000 lifetime max) for covered infertility treatments, gender dysphoria services, and any expenses for finalized
Restricted work hours
Collaboration Hours for Zoom meetings and weekly focus time on No Meeting Wednesdays.
Fertility benefits
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Recharge with flexible PTO and 20+ companywide holidays, including week-long company shutdowns in summer and winter.
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Company-sponsored outings
Company-sponsored happy hours
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
We have a “Courageous Conversations” speaker series as well as mentorship and 8 employee resources groups (ERGs) that host programming throughout the year.
Promote from within
Mentorship program
We recently launched a formal mentorship program with our Chief Legal Officer, Melanie Margolin called "Mentorship with Melanie."
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Personal development training

Additional Perks + Benefits

We offer a $1,000 USD/year remote work stipend to support career development, physical and emotional wellness, and caregiving. Amplify your growth with professional coaching from BetterUp and personalized mental health resources from Modern Health and Therify.

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