Block
Our purpose is economic empowerment.
Hybrid

Staff Product Manager, SaaS Platform

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Employer Provided Salary: 153,000-270,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.

Company Description
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
Job Description
The SaaS platform is the foundation for the Square monetization engine. The platform team is responsible for building capabilities to support different pricing and billing models, payment collection and optimization for Square SaaS products, as well as integrations with our go-to-market (GTM) channels. As the Staff Product Manager - SaaS Platform, you will be responsible for understanding Square business and seller needs, and developing strategy and roadmap to meet them.
You will report to the Product Lead for the Subscriptions team as you partner with Engineering, Design, Marketing, Analytics, as well as other product and platform teams across Square to create simple and remarkable subscription experiences for our sellers.
You will:

  • Work with senior leadership to help define strategy and inform prioritization.
  • Use feedback from sellers, developers, and product and GTM teams to build a scalable and reliable platform.
  • Guide the creation of reusable platform solutions that are delightful, scalable, and remarkable
  • Manage the entire product development lifecycle from ideation, to planning, and execution.
  • Collaborate with engineers, product marketers, analysts, designers, and writers to build remarkable product experiences for developers, sellers, and buyers.
  • Define, build, and track key performance metrics to measure success and identify new opportunities to iterate.


Qualifications

  • 5+ years of product management experience, 8+ years of professional experience.
  • Experience in building platform products - including working on API-based products; experience in payments, billing, and subscription management is a plus.
  • Demonstrated success launching and scaling products with thoughtful user and developer experiences.
  • Strong customer empathy and experience shaping product direction and execution based on customer needs.
  • Comfort working with data to understand performance and drive strategic decisions.
  • Experience driving alignment and outcomes in a complex organization
  • Passion for our purpose of economic empowerment and helping sellers succeed.


Qualifications

  • 5+ years of product management experience, 8+ years of professional experience.
  • Experience in building platform products - including working on API-based products; experience in payments, billing, and subscription management is a plus.
  • Demonstrated success launching and scaling products with thoughtful user and developer experiences.
  • Strong customer empathy and experience shaping product direction and execution based on customer needs.
  • Comfort working with data to understand performance and drive strategic decisions.
  • Experience driving alignment and outcomes in a complex organization
  • Passion for our purpose of economic empowerment and helping sellers succeed.
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What are Block Perks + Benefits

Block Benefits Overview

At Block, we want to provide you with benefits, perks, and offerings that empower you to make choices for your life and what matters to you. We understand the importance of having quality care. So, whatever stage of life you’re in, we offer coverage and plans to support total health — physical, mental, and financial — for you and your family.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Abortion travel benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Pay transparency
Child Care & Parental Leave
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Fitness stipend
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Personal development training
Virtual coaching services
Apprenticeship programs

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