Top Customer Success & Experience Jobs in San Francisco, CA

The Customer Education Specialist will manage onboarding processes, deliver training sessions, gather feedback, and enhance client experience with products.

The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.

Lead end-to-end accounting platform deployments: scope with Controllers/CFOs, configure COA/vendor/entity mappings, drive migrations and reconciliations, run trainings, stabilize post-launch operations, and build scalable playbooks with Product and Engineering to ensure operational adoption across multiple concurrent clients.

The Customer Training Specialist will ensure smooth client onboarding and transition, conduct trainings, gather feedback, and enhance user experiences with products.

Lead end-to-end accounting implementations for multiple clients: scope workflows with Controllers/CFOs, configure charts of accounts and vendor setups, drive data migration and post-launch stabilization, run training and adoption, and build repeatable playbooks alongside Product and Engineering to scale accounting operations.