Top Customer Success & Experience Jobs in San Francisco, CA

The Bilingual Client Retention Specialist will assist clients in financial hardship programs, ensuring loyalty by providing education, empathy, and tailored support to help them navigate their debt solutions.

The Retention Specialist educates and assists clients in financial hardship programs, deescalating issues and retaining clients through personalized support. Responsibilities include using CRM systems to analyze client situations and meet retention goals.

As a Bilingual Customer Service Representative, you'll provide exceptional service via phone, respond to client inquiries, and maintain accurate records while excelling in a fast-paced remote environment.

Customer Service Representatives assist clients in financial hardship programs through calls, providing solutions, maintaining relations, and ensuring high-quality service while meeting performance expectations.

Negotiations Specialists negotiate delinquent accounts, manage client finances, and build relationships with external partners to achieve savings for clients.