Top Customer Success & Experience Jobs in San Francisco, CA

The Customer Value Architect drives customer onboarding and adoption of Falcon Flex, ensures value realization, minimizes churn, and conducts business reviews to support customer relationships.

The Customer Value Architect drives onboarding, adoption, and customer value realization for CrowdStrike's cybersecurity platform, ensuring customer success and minimizing churn. This role involves direct engagement with sales teams and conducting business value analyses for clients, while maintaining strategic partnerships within large enterprise accounts.

The Corporate Sales Engineer drives customer understanding of cybersecurity solutions, articulates security challenges, and manages pre-sales and post-sales activities. This role involves collaboration with various teams and leading presentations.

The Senior Technical Marketing Manager for Cloud Security drives product positioning and messaging, creates technical content, and collaborates across teams to enhance market success and customer adoption of cloud security solutions.

The Customer Value Strategist will lead the Customer Value Program, driving strategy, execution, and measurement of business value initiatives, while developing benchmarks and enablement content.

The Sr. Manager, Services Communications leads communication strategies for cybersecurity incident responses, collaborating with teams and advising customers on messaging and disclosures.

The Corporate Development Senior Associate supports M&A transactions, manages deal lifecycles, coordinates cross-functional teams, and improves project management processes.

Lead the pre-sales engineering team, coach Sales Engineers, deliver product presentations, and act as a Trusted Advisor for customer identity security solutions.

The Business Systems Analyst will enhance partner interactions through Salesforce optimization, gather requirements, design reporting solutions, and manage stakeholder relationships.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.