Top Customer Success & Experience Jobs in San Francisco, CA

The Senior Customer Success Manager will oversee customer portfolios, provide strategic guidance on MongoDB best practices, and collaborate with internal teams to enhance customer experiences and drive growth.

The Senior Customer Success Manager will serve as a strategic advisor, managing customer portfolios and ensuring optimal customer outcomes through guidance on MongoDB best practices and strategies to mitigate risks.

As a Pre-Sales Solutions Architect at MongoDB, you'll guide users in designing scalable systems, collaborating with sales teams to drive technical sales success while ensuring customer satisfaction and success.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.