Lead strategic, outcomes-focused engagement for complex federal accounts. Build measurable success plans, advise on skills-based workforce transformation and AI-enabled adoption, interpret data to drive expansion and adoption, orchestrate cross-functional teams, partner with Sales on growth, and lead change management and customer enablement. Up to 20% travel.

Lead strategic, outcome-focused customer success engagements for enterprise clients. Advise executives on skills-based workforce transformation, drive data-led insights, champion platform adoption (including AI capabilities), coordinate cross-functional teams, and identify commercial growth opportunities while managing change and customer enablement.