Top Customer Success & Experience Jobs in San Francisco, CA

As an Onboarding Consultant, you manage customer relationships during the onboarding phase, ensuring a smooth implementation of the Toast POS system while guiding clients with training and support.

This role leads customer advocacy and storytelling at Toast, partnering across teams to elevate customer voices and support revenue-driven initiatives through effective narratives.

The Customer Care Tax Manager oversees a team of agents, focusing on customer satisfaction, performance management, and improving processes for tax-related issues.

The role involves managing end-to-end event execution for trade shows and conferences, overseeing logistics, and driving marketing campaigns to enhance customer engagement and ROI.

Manage and develop the Business Development team at Toast, focusing on hiring, coaching, achieving quotas, and driving revenue. Collaborate with cross-functional teams to ensure alignment and success in new retail verticals.

The Customer Care Tax Expert assists customers with payroll tax issues, provides accurate tax information, and collaborates with teams to improve tax processes.

As a Manager II, Customer Care Tax, you will manage a team of tax experts, enhance customer experience, and improve team performance through training and analytics.