Top Customer Success & Experience Jobs in San Francisco, CA

As an Engagement Manager, you'll own AI deployment projects, leading workshops, driving process improvement, and engaging with clients to ensure program success.

The Customer Success Manager II will partner with Account Executives to optimize customer retention and feature adoption, act as the main contact for clients, analyze product usage, advocate for customer needs, and facilitate smooth transitions from onboarding to ongoing support, while managing relationships with significant enterprise customers.

The Technical Support Specialist manages customer inquiries related to product issues, provides technical resolutions, drives product adoption, and collaborates cross-functionally to enhance customer experience.

As a Technical Account Manager, you will own technical relationships with customers, ensuring they gain value from the Braze platform by driving technical adoption and providing guidance through their user journey.

The AI Success Manager drives customer success by fostering relationships, managing AI use cases, and ensuring clients derive maximum value from Braze's products through analysis and insights.