Top Customer Success & Experience Jobs in San Francisco, CA

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

The Candidate Experience Specialist will enhance candidate interactions by coordinating interviews, managing processes in the applicant tracking system, and facilitating hiring communication to ensure a consistent and positive experience across various roles.

The Enablement Lead will design and implement global enablement programs for GitLab's partner network, driving productivity, revenue growth, and effective sales strategies.

Lead GitLab's public sector engagements, focusing on building partnerships with DoD and FSI, structuring services for complex DevSecOps projects, and driving measurable outcomes for clients.

As Manager of Renewals, you'll lead a team to drive customer retention and revenue growth, coaching members, refining processes, and fostering collaboration with cross-functional leaders.

The Enablement Data and Reporting Analyst will design and maintain dashboards and reports to analyze enablement programs' impact on sales performance, collaborating with various teams to improve reporting processes and data integrity.

Lead a team of Developer Advocates, create technical content, engage with developers, synthesize community feedback, and drive adoption of GitLab's DevSecOps platform.

As a Strategic Account Executive, you'll modernize software building for public sector agencies by aligning with their CI/CD automation and secure development needs.

The Assigned Support Engineer provides technical support to major customers, resolves complex issues, engages with stakeholders, and collaborates with product and development teams.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.