Own day-to-day IT operations across support, onboarding and offboarding, device lifecycle, identity management, SaaS administration, office IT, and compliance controls. Administer Okta, MDM platforms, Google Workspace, Slack, and related systems while automating repetitive workflows and improving self-service documentation. Support SOC 2 and HITRUST requirements, maintain accurate identity data, and provide responsive assistance to remote employees and office users as the company scales.