Provide day-to-day enterprise end-user IT support and systems administration across Windows, macOS, and Linux. Deliver white-glove executive and meeting-support, manage user accounts via AD/Azure AD, maintain endpoint security and asset lifecycle, respond to incidents, document procedures, and collaborate with infrastructure, network, and security teams. Participate in on-call and occasional after-hours maintenance.

Administer Atlassian Cloud (Jira, JSM, Confluence); design workflows, automations, and governance; develop REST API/webhook integrations; manage Atlassian Access (SSO/SCIM); build advanced JQL dashboards and reports; support cloud migrations, audits, and enterprise system integrations.